Altice USA Hiring For Project Manager at Scott Depot, WV, United States , United States Full Time

Job Description

Overview:

Altice USA is a cutting-edge communications, media, and tech company. We connect people to what matters most to them; texting with friends, advertising that resonates, or binge watching their favorite show. Our differentiated approach centers around technologies that push the envelope and deliver the ultimate customer experience. We’re building a workforce that attracts and retains the best talent, not only to meet the needs of our customers, but that also reflects the diverse communities we serve. We’re not the only ones who have seen it; we’ve recently been recognized by Forbes as one of America’s Best Employers as well as by the Human Rights Campaign, DiversityInc Magazine, and Cablefax for our diversity & inclusion program.
Responsibilities:

Responsible for supporting Suddenlink Commercial/Carrier sales team to increase revenue by evaluating and completing project requests in Workfront, validate projects in Workfront by ensuring all appropriate documentation is included, QC bill of materials for equipment and construction estimates for projects, and be a point of contact to interface between the sales teams, customers, and other stakeholders.

Responsibilities

• Manages the communication process between sales, customers, operations, other internal and external stake holders to propose and implement products and services, perform custom needs analysis.
• Collaborate with sales teams to provide information to regional operations teams for all projects to simplify and streamline information to improve installation time frames.
• Manage the information and communication process in describing the proposed customer request especially in regards to IP Protocol, VLANs, and routing providing the regional team with complete information for solution formulation.
• Quality control for bill of materials and construction estimates to ensure proposed solutions address the customer requirements.
• Manage construction projects in conjunction with regional project managers to deliver customer solutions in the time frame agreed with the customer and provide daily and weekly status reports to key stake holders.
• Provide quality internal and external customer service surrounding the company values
• Seek opportunities for additional revenue
• Effectively communicate the value of Suddenlink products and services to minimize or alleviate perceived risks and roadblocks to the buying decision
• Ongoing resource to current clients for information, service support or other engineering needs
• Maintain current knowledge of industry and emerging technology trends and assist in the training of account executives on technical issues
• Performs other duties as assigned

Qualifications:

Essential Functions

• Ability to read, write and communicate orally
• Ability to use reference materials
• Ability to use a PC, keyboard, calculator, fax and other standard office machines
• Ability to sit for extended periods of time
• High degree of knowledge of network design principles including VLAN implementation, subnetting, spanning tree, VLAN trunking, and inter-VLAN routing familiarity with IP routing protocols including RIPv2, ISIS and BG

Qualifications / Requirements

• Project management experience
• IP experience
• Bachelor’s degree in engineering, computer science or related field or equivalent experience required
• Proficiency in using a Windows-based computer
• Strong written and verbal communication skills
• Strong negotiation, problem solving and analytical skills
• Strong people and relationship management skills
• Ability to manage multiple conflicting priorities
• Ability to work independently and with others
• Ability to comply with all company implemented safety procedures

Preferred Experience

• 5+ years network engineering/project telecommunications experience preferred

Working Conditions

• Professional work culture; fast-paced; multi-tasking; customer focused environment
• Ability to work in climate-controlled areas
• Exposure to typical office environment

Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
Altice USA, Inc. collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.