Amgen Hiring for Senior Human Factors Engineer – Usability at Thousand Oaks, California Full Time

HOW MIGHT YOU DEFY IMAGINATION?

You’ve earned your degree. How will you use that achievement to reach your goals? Do more with the knowledge you’ve worked hard to acquire and the passion you already have. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Become the professional you are meant to be in this meaningful role.

Senior Human Factors Engineer – Usability

Live

What you will do

Let’s do this. Let’s change the world. In this vital role you will responsible for leading Human Factors (HF) /Usability Engineer (UE) activities, planning, research, development of Amgen drug delivery products using risk based approach and fit-for-purpose HF/UE methodologies in accordance with current regulations and guidelines within the medical device, combination product and bio-pharmaceutical industries.

Key Responsibilities include:

• Represent HF / UE providing subject matter expertise (SME) guidance based upon best practices, HF/UE activities, industry regulations and HF / UE principles

• Partner cross-functionally with engineering, operations, regulatory, risk, quality, clinical, drug product, digital health, commercial to ensure:

• appropriate inputs are collected,

• context of use/ use spec is clearly defined,

• insights properly translated into user needs,

• known use problems are considered during UI-design, preliminary analysis, and use-related risk analysis(URRA)

• URRA guides HF testing strategy,

• formative studies are designed fit-for-purpose based upon objectives, scope, phase of project and executed to deliver meaning data to inform UI-design and risk

• validation studies are well designed and executed

• Prepare materials for regulatory engagements to secure alignment on program strategy

• Implement a risk-prioritized, fit-for-purpose approach to HF activities

• Ensure user capabilities and limitations and associated use-related risks are appropriate considered in planning, requirements development, UI-design evaluations, and design

• Select HF study methodology to best meet objectives and develop that testing/study/research

• Create and maintain use-related risk analysis and utilize to inform prioritization of risk and HF testing

• Lead study design, protocol development, and execution of formative and summative (HF validation)

• Execute moderation and/ or support note taking and analysis of study data for formative studies as appropriate and warranted

• Lead vendor engagements to ensure sound HF/UE principles are applied throughout execution, analysis, and reporting

• Lead analysis, reporting and integration of study findings

• Prepare documentation to support development activities, design controls, DHF, UEF, DMR including use specification, study protocol, task analysis use-related risk analysis (TA- URRA), usability assessment, HF validation report for inclusion in regulatory filing and subsequent post-marketing needs

• Ensure Human-system capabilities and limitations are accurately reflected in the system requirements, and input utilized in requirements development.

Additional Responsibilities Include:

• Work collaboratively with engineering, design, commercial, and product teams to ensure successful translation of customer requirements into products that are safe and effective for user and enrich the overall user experience across Amgen portfolio or programs.

• Drive appropriate human factors and usability engineering activities to improve the product UI design of our combination and non-combination products such drug deliver devices, software, APPS, packaging, labeling, and instructions for use while minimizing the potential for use errors.

• Support and provide HF expertise for clinical studies and support interpretation of usability data collection as needed.

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The highly organized professional we seek is a problem solver with these qualifications.

Basic Qualifications:

• Doctorate Degree OR

• Master’s Degree and 3 years of Engineering or Operations experience OR

• Bachelor’s Degree and5 years of Engineering or Operations experience OR

• Associate’s degree and10 years of Engineering or Operations experience OR

• High school diploma/GED and 12 years of Engineering or Operations experience

Leading authority of principles and industry application of Medical Device and healthcare regulations including: FDA’s Human Factors Guidances, Labeling for home use, IEC-62366. HE 75, EU Annex 1, 21 CFR parts 4, 820, 210 and 211, MHRA HF Guidance, FDAs Quality System Regulation (QSR), ISO 13485, EN 60601, Guidance on Medical Device Patient Labeling; Final Guidance for Industry and FDA Reviewers, Design Considerations for Devices Intended for Home Use, Human Factors Studies and Related Clinical Study Considerations in Combination Product Design and Development, Draft Guidance for Industry List of Highest Priority Devices for Human Factors Review, Applying Human Factors and Usability Engineering to Medical Devices, Technical Considerations for Pen, Jet, and Related Injectors Intended for Use with Drugs and Biological Products, General Device Labeling – 21 CFR Part 801, Use of Symbols – 21 CFR Part 801.15, ISO 14971, FDA Draft Guidance Instructions for Use — Patient Labeling for Human Prescription Drug and Biological Products and Drug-Device and Biologic-Device Combination Products.

Preferred Qualifications:

• Bachelor’s or Master’s degree in Human Factors Engineering (HFE), Usability Engineering, Medical Device, Mechanical Engineering, Biomedical or Systems Engineering and 5-10 years of business experience, medical devices or combination products, working in cross functional, fast-paced corporation.

• Ability to converse technically with mechanical, electronic, software, clinical, regulatory, and quality engineering disciplines.

• Experience working directly with users to develop and evaluate new product features, user interfaces and ergonomic designs elevating the overall user experience.

• Experience working within the development of electro-mechanical systems design, verification and validation

• Excellent organizational, technical problem solving and interpersonal skills (written and verbal), the ability to work in teams, adapt to a constantly evolving environment, and lead external design consultants

• Experience using low and high fidelity prototypes to identify and eliminate potential use errors early in the development process

• Experience working directly with customers to gather, synthesize and convert user research into concepts that differentiate products in the market, as well as to develop and evaluate new product features, user-interfaces optimization and risk based approach to development of highly usable products.

Thrive

Some of the vast rewards of working here

As we work to develop treatments that take care of others, so we work to care for our teammates’ professional and personal growth and well-being.

• Full support and career-development resources to expand your skills, enhance your expertise, and maximize your potential along your career journey

• A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act

• Generous Total Rewards Plan—comprising health, finance and wealth, work/life balance, and career benefits—with compensation and benefits rated above 4 stars (out of 5) on Glassdoor

Travel required. Remote work may be considered.

Join Us

If you’re seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you’ll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Amgen requires all staff in the United States and Puerto Rico to be vaccinated from COVID 19 as a condition of employment. In accordance with applicable law, Amgen will provide reasonable accommodations to staff members who qualify on the basis of a medical reason or a sincerely held religious belief, practice, or observance. Such accommodation may not pose an undue hardship to Amgen, its operations, or its staff.