Broadridge Financial Solutions Hiring for Sr. Client Service Representative – Contract at New York, New York Full Time

At Broadridge, we’ve built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge continues to experience strong growth! We are searching for an experienced Client Service professional to join our team as a Key account manager for our Global Capital Market and Investment Management accounts. In this role, you will service liaison between customer, sales, and multiple production platforms. You will advocate on behalf of the client with a proactive, collaborative approach to all departments and the production team. You will use experience and knowledgeto provide advisory and consultant services to clients to provide direction in meeting their project needs and goals to meet all SEC regulatory requirements from the client.

This is a temporary, contract role.

Job Description

• Plans and coordinates the production of client documents, electronic SEC filings and print jobs to achieve the objectives of the service agreement in compliance of customer expectations, company policy, and profit and quality requirements.

• Applies understanding of customer’s business needs in building solid customer relationships, monitoring customer satisfaction, and providing consulting in conjunction with Broadridge sales.

• May participate in support roles in sales presentations and client site visits with sales force.

• May serve in leadership roles within the shifts or project teams to lead successful accomplishment of the above objectives.

• Has primary responsibility for all steps of service delivery, including Composition and Manufacturing through final disposition of the customer product

Qualifications:

• Bachelor’s degree or equivalent work experience required

• Familiarity with regulatory compliance is a plus

• 3-5 years of client service experience required

• Strong communication skills

• Ability to work in a fast pace environment with multiple, shifting priorities

• SEC and XBRL experience preferred

• Must be willing to working multiple shifts including weekends and nights

  Disability Assistance

Broadridge is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or any other protected status. “Everyone Benefits from Diversity & Inclusion. Diverse & Inclusive Teams Drive Growth.” US applicants: Click here to view the “EEO is the Law” poster. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation in the event you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request a reasonable accommodation(s) by calling 888-237-7769 or by sending an email to [email protected].