Accounts Receivable SpecialistOverview of Position The Account Receivable Specialist is responsible for processing, documenting, tracking and reconciliation of payments made by Change Healthcare to retrieve medical records on behalf of Healthplans. This position is responsible for building relationships through various means of communication (email, phone, voicemail, fax, etc.) to ensure the chart is received in support of payments made to providers. This position is also responsible for ad-hoc audits (internal and external) to ensure appropriate payments, documentation and charts are received within the parameters of the Health plan payment guidelines.
What will be my duties and responsibilities in this job?
Will be responsible for managing work and aging (less than 48 business hours) within the invoicing assigned folders
Validation of accuracy of patient’s information in the OPM and that it matches the invoices and coversheet.
Verifying the invoice is within health plan limits
Documenting the OPM for paid, received invoices, or escalated issues
Data Entry information in Oracle for payment processing
Addressing, processing UPS labels for and sending payments to providers once processed by finance
Process payments received from Invoicing Research Specialist, Copy Center portals, email, Client pend approval process and other means of invoices/ approval for payment received.
Research and resolution for invoices with incomplete or incorrect demographic data.
Participate in testing and training as assigned
Reconcile monthly statements or client pend spreadsheets for payment
Rectify or escalate Provider office concerns to the limits of job skills and authority
Maintain the knowledge base concerning various health plans and their payment requirements
Work in all areas with confidence of HIPAA compliance
Other responsibilities and duties as assigned
Working hours are Monday – Friday: 8:00am-4:30pm Eastern Standard Time
What are the requirements needed for this position?
High School Diploma
2+ years of bill processing, accounting or payment experience
Excellent Microsoft Office proficiency, specifically Excel and Outlook
What other skills/experience would be helpful to have?
Associates degree
1+ years work experience in customer service or call center
Ability to navigate through OPM, I-Tools and Oracle
What are the working conditions and physical requirements of this job? General Office Duties
How much should I expect to travel?
Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.
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Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!
Some of our positions require employees to be onsite at a Change Healthcare facility or a Client site, including Medical Facilities. Depending on the site’s health and safety guidelines, you may be required to have medical screenings or vaccinations to meet site requirements, which may include Covid-19 vaccination and/or testing. Further details and requirements will be confirmed during the interview process.
Equal Opportunity/Affirmative Action Statement
Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.
If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to [email protected] with “Applicant requesting reasonable accommodation” as the subject. Resumes or CVs submitted to this email box will not be accepted.
Click here https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf to view our pay transparency nondiscrimination policy.
California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare’s Privacy Notice to California Job Applicants Regarding the Collection of Personal Information (https://www.changehealthcare.com/privacy-notice/privacy-notice-to-california-job-applicants) .
Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.
Change Healthcare is an equal opportunity employer. All qualified applicant will reveive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status.
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