The Investigator I within our Corporate Security division will support the ongoing success of the Investigations function by providing an independent and objective investigations service throughout the organization.
In this role, you will participate in a variety of investigations and support investigations across the bank and primary responsibilities include:
Conducting investigations in all areas of the bank in a timely, professional and accurate manner
Prioritizing workload in order that investigations are undertaken in a timely and cost-effective manner while administering appropriate application of banking law
Conducting expedient tracing, freezing and recovery of funds
Recommending improvements in systems, controls and financial fraud prevention
Assisting in leading the delivery of expert investigative services and specialist advice on Investigations
Providing coherent and informed in person and/or telephone guidance to business line stakeholders and customers
Drafting quality investigations reporting as appropriate – summarizing the investigation, details, interviews, key findings and recommendations to be made
Building relationships with key contacts inside the bank to maximize effectiveness of the role and externally with industry peers and law enforcement
As we look to expand our investigations team further into New York, this role will have responsibility for covering all five major boroughs.
Qualifications
Required Skills/Experience:
One or more years of current investigations experience in banking, financial services or retail preferred
An awareness of legal, statutory and regulatory environments, especially as they relate to investigations, within banking institutions.
Experience of or an affinity to interviewing internal and external parties
Strong Computer and software skills, use of databases, spreadsheets and familiarity with MS Office Suite (Excel, PowerPoint, Outlook)
Clear communication skills (verbal/written)
Understanding of banking policies and procedures in relation to staff gross misconduct, systems and operational procedures, regulation and compliance, corporate governance preferred
Working knowledge of investigative or research capabilities, search engines, open source intelligence
Education, Certifications and/or Other Professional Credentials:
Associates Degree in Criminal Justice or related field
Certified Fraud Examiner certification preferred
Hours & Work Schedule
Hours per Week: 40
Work Schedule: Monday through Friday 8:30AM – 5:00PM
Why Work for Us
At Citizens, you’ll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.
Equal Employment and Opportunity Employer/Disabled/Veteran
Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.
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