Colliers International Hiring for Helpdesk Coordinator Job at Wellington , New Zealand Full Time

Company Description
Colliers is a global property services company with more than 18,000 property experts collaborating across 67 countries. At Colliers, we do what’s right and operate in ways that benefit our people, our clients, our communities, and the environment.

Our people are our greatest asset and we empower their career growth and skill development. We support their health and wellbeing and foster an inclusive and diverse culture, celebrating what makes us unique and enabling high performance.

Job Description
We have a great opportunity for a Helpdesk Coordinator to join the Corporate Solutions team in our Wellington CBD office.

This is a fantastic opportunity for someone looking to gain experience in a corporate business environment.

Please note that this is an administrative support role, not an IT service desk role.

The value you’ll add

• Assist with enquiries and fault requests via phone, email, and system generated requests
• Provide a high level of personalised and professional customer service
• Liaise with Facilities Managers and contractors
• Maintain the Facilities Management database
• Support the Operations Manager and wider team

Qualifications

• Intermediate to advanced Microsoft Office skills
• Willingness to learn and master the property-based system

Your strengths

• Ability to communicate with your internal and external clients
• Organiser and planner
• Attention to detail, ensuring accuracy
• Proactive team player
• Ability to meet changing needs
• Strong service focus

What we offer

• Wellbeing benefits and initiatives
• Opportunities to advance your business, technology, and creative skills to achieve your professional goals
• An inclusive and social culture with regular team events

Job Types: Full-time, Part-time

Schedule:

• 8 hour shift

Supplementary Pay:

• Overtime pay
• Performance bonus