Project/Program Management Advisor – Customer Solution Center (CSC)
Remote – Illinois
As part of Global Presales the Dell Customer Solution Centers are focused on providing customers with confidence that the proposed solution/architecture will satisfy their specific IT requirements or service level objectives (SLOs).
What makes this role exciting
The Project/Program Management Advisor role is the primary interface between our engineers, pre-sales/partners and our customer. This role drives the definition of project scope, acceptance, risk management, insures that POCs are resourced correctly and delivered within the agreed timelines. To learn more about our Customer Solution Center – Watch This Video (https://www.youtube.com/watch?v=YRErWHBEAos)
Leads and manages cross functional team(s) in the establishment, planning and implementation of multiple projects and/or programs.. Identifies priorities and resources relative to each initiative, project or program.
Ensures initiative, project and/or program deliverables are met on time and within budget as required. Creates and delivers presentations, develops communications and communicates to cross-functional audiences both internally and externally.
Effective identification and management of Project Risks. May engage and oversee the work of external vendors. Ensures program deliverables are met timely and efficiently.. Organizes and manages cross-functional problem resolution efforts as required.
Maintains awareness of trends, business conditions and internal process and practices impacting project/program(s). Identifies areas of risk/opportunities and influences and implements continuous improvements.
Defines and reports project/program roadmap, status, development issues and success metrics. Develops tools and analytics to support project/program success factors.. Drives PM best practices within the team
How you will hit the ground running
Essential Requirements:
3+ years of project management coupled with a Bachelor’s degree (technical or non-technical) and formal project management certification (PMP, Six Sigma)
Knowledge of the modern data and associated technology including storage, cloud, convergence/hyperconvergene, high performance computing, virtualization and/or data protection
Strong customer focus and attention to detail. Ability to work to deadlines, sense of urgency.
Proven track record of project delivery. Excellent verbal and written communication
Project Leadership and Stakeholder Management. Effective Problem solving skills.
Desired Requirements:
Here’s our story; now tell us yours
Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.
What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life — while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.
We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.
You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here (https://jobs.dell.com/diversity-and-inclusion) .
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here (https://jobs.dell.com/equal-employment-opportunity-policy-statement) .
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