As a Radio Operator for Delta Air Lines you will be the first point of contact for Pilots and Flight Control using Radio, Telephone and Satellite communications aiding Deltas Operations. Conversations will be transcribed into flight history. Operators also work to maintain a Network of over 170 radio sites. May be called to assist training other team members both new and re-current.
What you need to succeed (minimum qualifications)
Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for U.S.-based job, if not currently employed by Delta Air Lines, Inc.
Embraces diverse people, thinking and styles
Consistently makes safety and security, of self and others, the priority
High School diploma, GED or High School Equivalency
Type 45 wpm or higher
Able to use a headset for transmitting and receiving audio clearly in English
Remain at a desk for extended periods of time
Be available for shifts 24/7
Flexibility to take on Special projects and additional duties assigned by Management as required for Daily Operations What will give you a competitive edge (preferred qualifications)
Experience with call intake
Superior Customer Service skills
Self-Starter, able to find creative solutions
Able to handle multiple tasks and prioritize their sequence of importance
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