Disneyland Resort Hiring for Secretary Job at Anaheim, CA Full Time

Job Summary:

This position provides administrative support for the general needs of the Textiles Services and Client Services operation. They will support all purchasing and handle multiple priorities including managing calendars, coordinating meetings, proactively ensuring the team and office are organized and efficient, interacting with Cast Members at all levels as well as external partners, purchasing, record keeping, assisting in on/off-boarding / moves /separation of cast members, and ordering supplies.

Our Support Professionals are highly-respected and use their skills to keep the wheels turning. Your mission? To help create that legendary Disney magic for our Guests and Cast Members. You’d be part of a dynamic, fast-paced team that does their part to bring smiles to families while spreading a little pixie along the way. Join us – apply today!

Responsibilities:

Office Administration

• Maintain daily manifests for Parks and Food & Beverage accounts
• Call cast members to backfill open shifts
• Schedule conference rooms, meetings and video/phone calls
• Take notes in staff meetings
• Support Team (Management, Leads) as required – Copies, file, special projects, expense reports, mail
• Maintain office equipment, manage supplies and keep office and stock room clean
• Answer phone call/voice mail, relay messages or transfer call to management
• Respond/follow up on CM requests when leaders are not available
• Reports – Run, maintain SAP reports for Management (ex: Labor Hours, Operational Expense, and Outsourcing)

Purchasing/Invoicing

• Manages SAP/eSource procurement activities in support of the Textile team. Create shopping carts for Services/Goods
• Place linen order for departments. Follow up with Purchasing or Accounts Payable as needed
• Purchases office and PPE safety supplies
• Contact vendors as needed for pricing, availability and delivery time
• Process Invoices (Goods Receipt & Service Entries upon receipt of invoice)
• Set up new vendors in SAP

Cast Member Support

• Provide forms for Cast and respond to Cast Member questions
• Assisting cast members with any job-related concerns

Basic Qualifications:

• SAP/eSource purchasing background
• Proficient in Microsoft Office Suite (Excel, Outlook, Word, PowerPoint)
• Proficient verbal and written skills in English and Spanish

Preferred Qualifications:

Integrity and Reliability

• Takes full responsibility for actions
• Positive ( able to remain positive regardless of current task)
• Does not evade responsibility
• Ability to multi task and manage multiple work streams.
• Ability to provide excellent customer service to all types of internal customers
• Shows up promptly to work and to meetings
• Helps team resolve conflicts productively and encourages a team environment
• Seeks ways to expand knowledge base through cross-training

Efficiency/Accuracy

• Independent decision maker capable of working with limited direction
• Is self-disciplined, focused and well-organized
• Uses time efficiently and productively
• Ability to work under pressure and maintain a professional demeanor in a dynamic environment
• Shows attention to detail and maintains a high level of accuracy

Communication Skills

• Outstanding written and oral communication skills
• Provides a steady, reliable flow of information to internal Guests and to the team
• Promptly passes along information and returns phone calls and e-mails
• Comfortable working with a wide-variety of CMs
• Ability to interact with Executives and other administrative support

Required Education

• High school degree or equivalent required