EDSI Hiring for Bilingual Customer Service Representative at Hartford, Connecticut Full Time

Job Descriptions:This position involves a contract with the State of Connecticut, and as such, all employees are required to comply with COVID-related Connecticut mandates which require: 1) a one-time verification of vaccination OR 2) weekly proof of a negative COVID-19 PCR test Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Customer Service Representative position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team. As the Bilingual Customer Service Representative, provide clerical and administrative support to the staff and participants. Answer telephones, greet and assist participants and perform other general office duties. Successful Elements:Communicate with customers to understand their needs and direct towards appropriate servicesAssist job seeker in CTHires registration and enrollmentProvide overview of available job search resources and workshops Participate in staff meetings and development trainingsProvide excellent customer service in person, phone and emailOther duties as assignedInform job seeker of services available with other community resources and assists with appropriate referralBring your expertise to EDSI where you will be able to live our values every day: Show Up, Smile and Support!Required Experience:Required Experience:Bachelor’s degree or Associate’s degree, and three years of work experience in case management/human services or related experienceExcellent communication, analytical and interpersonal skillsMust be proficient in SpanishProficient in Microsoft Office applicationsValid driver’s license requiredKeyword: Spanish,customer serviceFrom: EDSI