Energuy Hiring for Stickler for detail : Data Entry Job at Brant Full Time

Energuy is looking for someone to join our administrative team to support our office administration in sunny California. Grab your sunblock, surf board and beach towel………just kidding…… the administrative office is in Brantford. (but we do service the California market as well as Ontario)

If you enjoy a fast paced, high energy working environment this may be the place for you.

Do you align with these core values?……………………………..

• We are fun and productive
• We treat our team and clients like partners
• We all make mistakes, how we handle mistakes matters
• We support our communities

…………If yes, so far, so good. Energuy team is growing fast and is looking for someone to join our administrative team.

Successful employees in this position are;

– friendly

– computer literate

-good at math

– organized

– enjoy working with data

– positive thinkers

– extremely detail oriented

– quick to learn computer tasks

– confident with technology (computers, apps, etc)

Summary of Responsibilities:

Reporting to the office manager, the primary objective of this position is to support the administrative office.

Main Duties:

– Maintain quality, helpful, knowledgeable and patient service over the phone

– Work in conjunction with other team members to promote a “Team Environment”

– Utilize Software to Create Home Energy Efficiency Reports

– Answer calls from customers when needed (not a primary function)

– Maintain consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health and safety procedures

– Able to execute a “common sense” approach when working through tasks.

– Establish and maintain a positive rapport and relationship with contractors and clients.

– Answer all e-mails and voicemails and respond accordingly

– Attend, participate and communicate in bi-weekly departmental meetings

– Able to problem solve and utilize strategic thinking strategies.

– On-line data entry.

– Cross-train in other departments if required (data entry, Scheduling, Permits, Accounting, etc)

Goals:

– To provide the organization with efficiency and professionalism and to ensure 100% job performance satisfaction and 100% customer satisfaction.

– To ensure that all tasks have been completed in a timely manner.

Technical Skills:

– Able to proficiently use Word, Excel, scheduling program, fax, e-mail and Internet utilizing above average typing skills

– Ability to manage quality and quantity of work with little direction

– Ability to prioritize high volume of work in a fast paced environment

Human Relation Skills:

– Polite phone etiquette

– Work effectively in a fast pace environment exercising a “sense of urgency” attitude

– Communication with clients and other team members is necessary

– Strong decision making skills while remaining patient and organized

– The ability to multi-task

– Able to communicate clearly both written and in speech

– Knowledge and understanding of The Energuy’s products and services.

Physical environment:

– Able to lift 20 LBS

– Phone handling 40%, sitting 80%, computer use 70%

– Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

– During a 6-8 hour shift, you will typically spend at least six hours sitting in continuous periods of 60 minutes or more

Other

– Availability between 8:00am-8:00pm (EST)

– Weekend availability (rarely)

– Starting Wage $16.00/hr

– Opportunity for advancement

– Benefits after 6 months.

-Work from Brantford office.

– Training is both online and in person.

EDUCATIONAL REQUIREMENTS:

1. High school diploma or equivalent.

2. Previous office and/or call centre experience preferred

3. Minimum 1 year computer experience

Please forward your resume if you are interested in applying for this position. Only applicants chosen for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $16.00 per hour

Schedule:

• 8 hour shift