Who We Are:
EZ Texting is the #1 text communications technology company delivering fast, easy, and effective solutions for businesses across a wide variety of industries. Dreamers first, we are at the forefront of revolutionizing the way businesses communicate with their customers and believe personal relationships can transform an organization’s ability to grow.
Our employees are our greatest strength and we are committed to hiring exceptional, values-aligned talent. We have consistently been rated a Top 100 workplace and are committed to being a best-in-class employer for remote work — with benefits to match!
We are currently open to hire in CA, NY, TX, OR, WA, GA, PA, FL & TN.
We are looking for a Tier1 Customer Support Representative to act as a resource to customers on service requests and issues. You will work to coordinate with other internal departments to resolve issues and follow through with clients until completion. Your primary responsibility will be facilitating calls, chat and emails from our customer base. You may provide non-technical initial client on-boarding in absence of dedicated resources within the organization. This role is an entry-level support role. This role performs routine tasks as directed and under close supervision and typically requires 2+ years of customer service experience.
What We Provide:
Benefits available to EZ Texting team members include, but are not limited to:
Remote-work optimization benefits including:
EZ Texting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join the 165,000 customers who have used SMS marketing to connect with their audiences.
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Job Type: Full-time
Work Location: Multiple Locations
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