Greet and direct visitors in office. Operate multi-line telephone system to answer incoming calls and directs callers to appropriate personnel. Typically an entry level position. Tasks are typically repetitive as employee gains skills and experience.
Greets and directs visitors in office.
Operates multi-line telephone system to answer incoming calls and directs callers to appropriate personnel
Monitors visitor access and issues passes when required, may update appointment calendars
May order, receive and maintain office supplies and equipment
May receive, sort and route mail
May assist other employees or departments by gathering, checking, and preparing documents; maintain accounts; set-up appointments; assemble packages
Knowledge and Skills/Technology Used
Knowledge of Microsoft Office applications
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees
Responds promptly to customer needs; responds to requests for service and assistance; meets commitments
High School diploma or equivalent
Typical Range of Experience
Experience dealing with the general public or office environment preferred
First American invests in its employees’ development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
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