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Five Star Call Centers Hiring for Data Entry Specialist (Mon-Fri – $13/hr) Job at Henderson, NV Full Time
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Five Star Call Centers is headquartered in Sioux Falls, SD, and has been providing high-quality, inbound customer service outsourcing for over 35 years. Learn more about Five Star Call Centers at FiveStarCallCenters.com .
Help our essential workers get to the frontlines! We are looking for data entry specialists to play a part in connecting nurses with healthcare facilities needing to fill shifts. You will navigate online to verify the nurses’ credentials after they’ve selected the healthcare facility they would like to work with. You’ll then follow-up with the nurse with a written message to confirm if their credentials are valid for that facility. No phone work required! You will need to type 25 words per minute. Join Five Star Call Centers and become part of this critical team helping our essential healthcare workers.
Position: Data Entry Specialist
Work Hours: 6:00am-3:00pm (PST)
Work Days: Mon-Fri
Paid Training Hours: 6 :00am-3:00pm for up to 2 days(Mon-Fri) (PST)
Status: Full Time
Starting Pay: See above, plus shift differential(extra $1/hr nights & wkds) and possible increase after 90 days pending attendance and performance
We are looking for backgrounds with strong job history, no gaps in employment and with at least 1 consecutive year working in data entry, customer service or call centers. Preferably your most current experience is in those areas.
Click here to learn more about becoming Five Star Extraordinary .
This position is work-at-home for individuals living in the state of Nevada.
Why work-from-home with Five Star Call Centers?
- Work from the comfort of your own home
- Steady employment throughout the year
- Choose your own dress code – no need to buy new clothing
- Save on commuting expenses like gas and car maintenance
- Flexibility to work with your children or other family members right at home
- We provide the technology, you provide the internet and home office
Five Star offers benefit package options and a sign-on bonus .
Benefits-at-a-glance: click for more details
Sign on Bonus: After 30 days receive $250; After 60 days receive $250, after 90 days receive $250 as long as in good standing and active at time of payout
Position Responsibilities
- Perform Data Entry and Customer Service skills
- Be able to navigate on-line efficiently
- Work requests/records received for those requesting to sign up for shift
- Identify customers’ needs, research to see if request has credentials needed
- Access company and client resources provided to accurately handle the call
- Skillfully change from one task to another without loss of efficiency or composure
- Actively participate in efforts to support customer satisfaction and maintain quality
- Effectively communicate with patience and understanding
- Remain positive and professional in all internal and external customer interactions
- Be available at your desk, maintaining punctuality and attendance at all scheduled times
- Physically be able to meet the demands of the job within the described work environment
- Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas
- Flexibility to cross train as requested
- Maintain the utmost confidentiality and security as it pertains to Five Star’s policy’s
- Perform other duties as assigned*
*Note: Management reserves the right to assign or reassign functions and responsibilities to this job description at any time.
Duties/Responsibilities
- Work independently
- Type at a minimum 25 words per minute accurately
- Demonstrate initiative and self-motivation
- Performs assignments while under limited time frames
- Basic math skills
- Positive attitude
- Must be able to speak, read, write and understand English
Education and Experience
- A high school diploma or GED is preferred
- Previous 1 year data entry preferred
- Must be at least 18 years of age
Required Skills/Abilities
- Excellent written communication skills
- Customer focus and adaptability to different personality types
- Regularly required to sit
- Regularly required to use hands to feel, handle and control objects
- Occasionally required to reach, stoop, kneel, or crouch
- Occasionally required to lift and/or carry loads of up to 30 lbs
- All standard vision abilities are required
- All standard hearing abilities are required
- Must be able to pass a background check applicable with state and federal laws.
The above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the job.
Five Star Call Centers values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star Call Centers is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.
