HR Works, Inc. Hiring for Leave Coordinator (fully remote!) at Fairport, NY Full Time

We’re Growing!! If you are interested in a career in leave administration and are passionate about delivering quality service, we encourage you to consider HR Works, Inc.

Offers competitive compensation with excellent benefits package and a GREAT culture

Best Place to Work in New York State – Our 11th Consecutive Year on the List!

Recognized as one of the fastest growing consulting firms in the U.S.

HR Works’ rapidly-growing outsourced benefits area is currently recruiting for a Leave Coordinator to potentially work out of our Rochester or Syracuse NY offices or function 100% remotely. This role assists clients across the United States with leave administration. Duties also involve working directly with clients employees to answer questions related to state-specific leave eligibility and application.

DESCRIPTION

Leave Administration:
Respond to client s HR/employee request for medical leave

Send applicable paperwork and required forms (FMLA, State Disability and Paid Family Leave, Supplemental STD, LTD) to employees

Answer employee inquiries on FMLA/disability/paid family leave

Submit FMLA and carrier disability and family leave forms for processing

Follow-up with carriers on the status of disability and paid family leave claims

Update leave tracking system

Communicate with employees on leave re: status of claims, expected return to work dates, providing updated medical documentation, etc.

Provide status updates to clients

Monitor leave status and follow-up as needed

Systems:
Setting up and maintaining Leave tracking records

Navigating a variety of HRIS systems and insurance carrier web portals

Client Maintenance:
Offer clients recommendations on compliance, trends, and best practices

Documentation & Reporting:
Create, implement, and maintain streamlined processes and written procedures

Track data/activities in order to prepare reporting for clients and carriers as needed

Document issues and outcomes into leave tracking system

Vendor Relations:
Work with carriers to administer employee leaves

Work with carriers to resolve employees claims issues

REQUIRED EXPERIENCE

Minimum of two (2) years of related HR experience

Leave administration and HRIS experience is a plus!

Knowledge of state leave laws and compliance requirements

Experience with ADP Workforce Now preferred

SKILLS & COMPETENCIES

Excellent customer service and follow through skills

Strong communication (verbal and written), interpersonal and presentation skills

Ability to take initiative and act proactively

Strong administrative and documentation skills

Organized and detail oriented

Demonstrated ability to problem solve by adapting knowledge and experience

Ability to work under pressure with multiple priorities and deadlines

Proficient in Microsoft Excel

Ability to maintain a high level of confidentiality

REQUIRED EDUCATION

Associates degree or commensurate work experience will be considered

HR Works, Inc. is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. HR Works, Inc. will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.