Infosys BPO Ltd Hiring for Senior Process Lead at Bellevue, Washington Full Time

Senior Process LeadIn the role of Senior Process Lead, you will act as an expert for the project team to different stakeholders, ensure process compliances, resolution of escalations, track and report project status regularly and contribute to process improvements to sustain delivery predictability and meet client and internal commitments within the guidelines, policies and norms of the company.In this role you will be responsible for client and team interactions, transition activities, floor operations, quality and process compliance, knowledge management, internal/external audits and process compliance.Location for this position is Bellevue, WA.Some responsibilities include:Provide RFx sourcing services to our clients based on predefined service levels, managing multiple simple and/or intermediate projects simultaneouslyRun various sourcing activities as assigned (e.g., RFx development, NDA management, supplier communication, negotiation, draft contracts and recommendation summarization) Once a project request is received, recognize if there are missing requirements, perform due diligence validation, follow up with the requestor to obtain further project details and answer any process related questions Gather and summarize bid requirements, prepare bid package and publish to suppliers using an eSourcing toolResearch and identify suppliers as required (i.e. supplier market analysis)Project documentation (e.g. create project folders, spend and savings documentation/validation, status updates) May participate in peer reviews for other team members projects and check for quality, consistency and compliance with Infosys quality methodology and client specific requirementsPerform in-depth proposal analysis draw conclusions regarding supplier selection recommendations, present back to the requestor in a concise mannerFollow the deliverable schedule for the team and ensure delivery of output within client timeframes and qualityProactively raise any source data issues early in the processProactively propose improvement suggestions Be able to interpret requests and determine what is required to achieve the desired goalQualificationsBasicHigh School Diploma or GED equivalentAt least 6 years of working experience in related areas to the job description.PreferredCapable of thinking critically at a situation and identifying opportunitiesConfident ability to priorities own work often within tight deadlines Ability to work with international teams and take directionStrong and proficient in MS Excel (essential) including working knowledge of filters, sorting, pivot tables, basic formulas, lookups, advanced formatting techniques and advance data manipulation techniquesHighly valued skills include Ariba Sourcing (important), MS Dynamics (additional) VBA Macros (additional), Power BI tools (additional) or other spend tools (additional)Strong customer service orientationStrong team playerResults & outcome orientedAble to interpret and follow process document guidelinesEnthusiastic and able to drive own activitiesGood concise English verbal and written skills (with suppliers and Client stakeholders) Able to communicate to the point in a quick and effective manner, ability to summarize informationNote: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.About UsInfosys BPM Ltd., the business process management (BPM) subsidiary of Infosys Ltd. (NYSE: INFY), was established in April 2002. We offer integrated end-to-end transformative BPM services, and have journeyed through the table-stakes of effectiveness and effici