Integrative Physical Medicine Hiring for Bilingual Medical Receptionist at St. Cloud, Florida Full Time

Complete Care is a multi-disciplinary practice serving patients who have physical injuries as a result of trauma. Complete Care and its family of practices are characterized by core competencies of cultural, clinical and operational excellence. We strive to meet every patients’ individual needs with skillfulness and professionalism. 

Job Description: As our patients’ first point of contact, you’ll be the friendly face and voice of Complete Care, providing world class customer service, and patient support. We’ll rely on you to listen to our patients and use your real passion for customer service and patient care to meet their needs. We not only want you here to help assist requests, but more importantly to provide an incredible patient experience. The ideal candidate will be a self-motivated, multi-tasker, who is ambitious and detail oriented.  

Responsibilities

• Welcome patients as they contact the center personally or by telephone.

• Schedule and confirm all patients’ appointments.

• Work closely with staff to assure smooth patient flow and cut down on waiting time.

• Scan all necessary documents into patient’s file.

• Handle patient conflict and communicate patient’s problem/complaint to the office case manager.

• Ability and willingness to treat all patients with the utmost kindness and consideration in the most trying situations.

• Other related duty as the job requires.

Requirements

• Must demonstrate consistent professional conduct and meticulous attention to detail.

• Must possess excellent verbal and written communication skills as well as interpersonal skills with patients and staff.

• Critical thinking skills and a positive attitude essential.

• Computer skills and knowledge of office software packages.

Benefits

• Comprehensive training programs

• Health, Dental, and Vision benefits

• 401K

Full-time position hours:

Monday: 7:30 AM -11:30 AM and 2:30 PM – 6:30 PM

Tuesday: 12 PM – 7:30 PM

Wednesday: 7:30 AM-11:30 AM and 2:30 PM -6:30 PM

Thursday: 12 PM – 7:30 PM

Friday: 6:30 AM – 1:30 PM

Job Type: Full-time

Future Growth: With 29 locations, we serve patients in 10 counties throughout Central Florida. Complete Care is building toward being the national platform for treating the injured in a fully integrated health system, while continuing to maintain our unmatched patient centric pillars of ethics, diligence and clinical expertise. We look forward to continue to serve our patients with the care they deserve. 

At Complete Care, we take pride in providing equal employment opportunities to everyone regardless of their race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability.

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