Kawartha Therapy Services, Inc Hiring for Office Administrative Assistant Job at Peterborough Full Time

KTS is a small, friendly office supporting therapists who work in home care over a large geographical territory. The workday is spent problem-solving together, sharing workload and tasks, and improving materials and processes. The ideal candidate will have a genuine interest in health care, curious mind to learn, open and friendly communication and strong problem-solving skills, coupled with self reflection and a desire for continuous improvement. This is a great opportunity for gaining experience in the therapy field for those who may be interested in pursuing a career in OT, PT, SLP or SW.

Typical Schedule: Mon-Fri 12:30-8:30pm (working alone 4:30-8:30pm), but required to be available to cover an 8:30am-4:30pm shift for vacation coverage and as needed. Remote coverage and processing of electronic updates on weekends (4 hour paid minimum) TBD on rotation with other office staff.

Job responsibilities:

• Monitoring online portal and assigning referrals and updates to contracted therapists
• Maintaining equipment inventory, cleaning and calibration schedules
• Answering telephone calls and providing customer service
• Uploading documents to online systems
• Coverage for other office staff in similar roles
• Assisting contracted therapists locate resources, access electronic systems, etc.
• Scanning paper files
• Client satisfaction telephone surveys
• Assisting with development/formatting of clinical resource documents
• Tracking and follow up of training completion, reports, first visit dates, etc.
• Intake for private pay referral calls
• Sending faxes on behalf of therapists/company
• Other duties as assigned

Skills & Requirements

• Meticulous attention to detail
• Keen interest in healthcare and rehabilitative therapy
• Professional telephone manner
• Strong problem-solving skills
• Pride in your work ethic and results
• Strong organizational skills
• Diligent with deadlines
• Tech-savvy, advanced computer skills including MS Office (Word, Excel)
• Honest and trustworthy with a strong moral compass
• Self-motivated with the ability to multi-task and prioritize
• Strong written & verbal communication skills
• Self-reflective, seeking feedback and comfortable asking lots of questions
• Police check
• Positive attitude!!

Assets:

• Knowledge of PHIPA, basic understanding of Ontario healthcare system, therapist roles
• Previous experience in a healthcare/office environment or willingness to learn and try new things
• Adaptable to ongoing change
• General knowledge of local geography (Peterborough, Haliburton, Lindsay and Northumberland county)
• Schedule flexibility (Able to switch from 12:30-8:30pm to 8:30am-4:30pm as needed)

Application deadline: 2021-09-03

Job Types: Full-time, Permanent

Salary: $18.00-$20.00 per hour

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
PPE is provided onsite. Daily screening. Staggered lunch breaks. Able to space out within office.

Application question(s):

• Are you available to work 12:30-8:30pm AND have the flexibility to work 8:30am-4:30pm when needed for vacation coverage, etc.?

Work remotely:

• No