Location:3410 E 1st Avenue – Denver, Colorado 80206The Financial Wellness Consultant (FWC) role (similar to a UniversalBanker) is a hybrid between a Teller and a Personal Banker.On any given day, you will be supporting branch growth as well executingfinancial wellness conversations and proactively identifying solutions thatassist our clients’ Financial Wellness goals. FWCs are greeters, financialproduct consultants and teller line transactional support for our clients. Youwould also be involved in bringing new business into Key. This is amultifaceted position in a fast-paced environment. Every day is different,and the role is best for someone who thrives on variety and challenge.If you have a passion for financial wellness, helping others, making adifference in your community, and being part of a team, this role could befor you.What You’ll Get from This Opportunity:A competitive base salary + commission.Generous benefits – 401(k) matching (dollar-for-dollar up to 6%),PTO, fitness and tuition reimbursement and so much more.Paid job training and access to a library of on-demand professionaldevelopment and training courses.This can be a rewarding role. The financial advice we are empowering you toshare will impact people’s lives in tangible ways.An environment that sets you up for success through a customized learning pathand proprietary financial wellness technology that does the heavy lifting inguiding clients towards better financial decisions.Opportunity to participate in a formal enterprise mentoring program.Other performance-based rewards.Opportunity to build very broad knowledge of retail banking and financialservices products and services and to develop relationships across businesslines. Many career paths will be available to you in this role (e.g.,Financial Advisor, Branch Manager, Mortgage Lender, etc.). We look forpeople who are willing to make a commitment to the role for a couple of yearsand we enable interested employees to advance their career as they learn anddeEssential Job Functions:FWCs are a client concierge – providing both transactional and account openingservices to clients.Consistently providing exceptional client experience by helping to create awelcoming environment in our branches.Encouraging financial wellness conversations with clients (both impromptuand through appointment setting); educating them on our products andservices and deliver challenging, yet achievable sales goals.One of the most challenging parts of this role is time management. Asuccessful FWC needs to be a self-starter that manages their time wisely. Youwill be supported but you will own your days and will need to seek outopportunities to contribute to branch operations while also meeting salesgoals.To be successful in this role you’ll need to pick up the phone and get outinto the field – canvassing, setting appointments, calling on localbusinesses and existing book of business.Developing strong partnerships with colleagues across various lines ofbusiness.Ensuring compliance with operational, risk and audit procedures and policiesincluding appropriate documentation of client interactions.All Branch team members are expected to act professionally at all times,conduct business ethically, avoid conflicts of interest and act in the bestinterest our clients and Key.Required Qualifications:High School Diploma, GED or equivalent experience.1 year of experience in developing current and new customer relationships andbuilding referral sources.Demonstrated experience with business partner collaboration and networking.Sales-oriented mindset, confident with making outbound calls, beingpersuasive and overcoming objections.Experience in a team-based environment with proven communication,collaboration, and customer service skills.Comfort with the branch operations role (e.g., audits, balancing thevault, comfort handling large amounts of cash).Working knowledge of PCs (MS Windows and Office Products including Word,Excel, etc.) and digital technology
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