Loro Piana, is a leader in manufacturing and distribution of the finest quality textiles, ready to wear, accessories and custom made garments. We are looking for confident and enthusiastic candidates to ensure the ultimate client experience by providing sales and operational administration and support to the Management and Sales Team.
Provide exceptional customer service by supporting the sales team in maintaining client correspondence by email, phone calls or letters
Develop and maintain thorough product knowledge to enhance and improve the quality of the sale
Respond to client inquires and / or provide updates on order status and delivery arrangement
Perform various administrative functions to maintain and update clientele book
Participate in the maintenance and stock-keeping of the store
Comply with all loss prevention procedures to ensure integrity of inventory
Skills and abilities required
Commitment and strong drive to provide exceptional customer service
Excellent written and verbal communication skills
Fluent in conversational Mandarin
Strong interpersonal skills
Exceptional attention to detail and organizational skills
Strong sense of aesthetics and an interest in fashion and sales.
Basic knowledge of computers: Microsoft Word and Outlook
Education and Experience Required
Minimum 1 year within a selling environment.
Bachelor’s degree preferred
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