MarketCast Hiring for Field Operations Coordinator at Indianapolis, IN Full Time

At MarketCast, we believe in the power of fandom. Whether you’re a video game publisher creating the next must-play title, a streamer changing the game, or a beverage brand seeking to disrupt the grocery aisle, we deliver research and insights that engage the fans who matter most.

Led by a world-class team of media and entertainment researchers, data scientists, fanatical gamers, MarketCast’s unique mix of custom research, data science and content analytics get into the heads of players and fans to understand how they think, feel, and behave. Covering every media and tech platform imaginable, MarketCast delivers the insights to help clients navigate today’s complicated media and gaming landscapes and form strategies to solve their critical business challenges.

We are looking for a Field Operations Coordinator to join our Field Operations team who oversees our quantitative and qualitative field management. This role will work on accounts that include the largest film and TV studios, broadcast and cable networks, OTT platforms, major sports leagues, and interactive gaming companies in the world.

Key Responsibilities:
Service internal clients to understand and execute the goals and timelines for each project

Liaise with vendor fieldwork partners to communicate objectives and collaborate in real-time to ensure optimal results

Responsible for communication and delivery of client expectations and quota specifications

Support field operations for domestic and international quantitative research projects

Work with vendors to ensure we receive quality data delivered promptly

Monitor field projects for active projects to ensure that sample fulfillment is performing appropriately

Assist teams with new business proposals by obtaining vendor fieldwork bids and feasibility

Troubleshoot and seek resolutions to issues with appropriate urgency

Daily hours 10 -7 EST, occasional evenings and weekend work to be expected

The ideal candidate should:
Bachelor’s degree or equivalent industry/work experience

Excellent Microsoft Excel skills with proficiency in the entire Microsoft Office Suite

Self-starting, action-oriented, results-driven personality

Have strong written and verbal communication skills

Demonstrated coordination of multiple tasks and meeting deadlines

Be able to work in a fast-paced environment and work with quick turnaround deliverable times

Be enthusiastic and high energy with highly developed social skills

Be comfortable time-shifting to accommodate global projects operating simultaneously

Experience in market research a plus

Availability for weekend shifts

Benefit and Perks:
Medical, Dental, Vision

401(k) with company match

Freedom Leave

Wellness plan and events

And, more.

Our purpose:
Fandom connects people with shared passions and builds communities around them. It offers them space to express their joy and love, whether that’s for superheroes, sports teams, or even small-batch whiskeys.

At MarketCast, we believe in the power of fandom. It’s as important for brands as it is for action heroes.

And, we do fandom research, data science, and analytics better than anyone on the planet. This obsessive focus on fans helps the world’s top creators, media platforms, and sports leagues transform followers into fanatics and investments into impact.

Our Values:
Curiosity Makes Us Tick

Our love of learning manifests in everything we do – from the surveys we field and the datasets we analyze to the technology we develop. Where others pause, we push forward, uncovering hidden meaning and answers. Always learning, always looking for more.

Reward the Hustle

We attract and cultivate talent who roll up their sleeves and get things done, no matter the task, timeline, or challenge. In return, we recognize and reward their performance and commitment. It’s an approach that keeps our teams tight, hands-on, and consistently delivering.

Trust is Everything

Our research and perspectives move markets, fuel creative decisions, and impact millions of fans daily. This kind of influence requires trust and responsibility, something bestowed on us by our clients. It is earned, honored, and never taken for granted.

Value the What and the How

It’s not enough to be exceptional in your role if you can’t play well with the team. We honor great work by looking at what is accomplished and how we work together to achieve results. This ensures great performance never comes at the cost of behavior that can harm our culture.

Diversity will be Our Superpower

Our differences make us stronger. As researchers and data scientists, we are responsible for reflecting the diverse audiences and communities all around us. Understanding people, opinions, and life experiences fuel our insights and deepen our perspectives.

At MarketCast, we don’t just accept difference – we embrace it, support it, and thrive on it for the benefit of our global culture and success. MarketCast is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

CCPA NOTICE: Following the California Consumer Privacy Act, please note that we collect some or all of the below categories of personal information from you as part of the application process and use it for the purposes indicated. Category of Personal Information: 1. Name, Contact Information (phone, email, address) Purpose: To be able to contact you 2. Information on work history and education Purpose: To be able to assess qualifications for the role 3. Race/ethnicity information (optional) Purpose: To comply with governmental reporting obligations 4. Veteran and military Status (optional) Purpose: To comply with governmental reporting obligations