Manage the day-to-day activities for social media channels such as Facebook, Twitter, TripAdvisor, etc., in alignment with strategies defined by the Director of PR & Social as well as the Social Media Manager in the Brand, Marketing and Digital organization. This position will partner with the Account Management Organization overseeing that the application of social media strategies in properties across the region are in alignment with regional initiatives. Manage the day-to-day activities for social media channels on behalf of the region from Mlive. Support long-range objectives and the strategies and actions to achieve them. Manage active and engaged communities around a defined topic or topics by managing long-lead editorial calendars, monitoring online conversations. Participate in online conversations to build brand visibility, customer satisfaction and marketing/ecommerce support. Provide measurement of the impact of online presence to the continent’s overall business.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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