Metta Lifestyles Looking for Sales Specialist at Toronto , Ontario Full Time

Position: Community Relationship Specialist (Sales)

Metta Lifestyles is a rapidly growing Canadian company committed to operating first class retirement communities in Toronto and Ottawa. Our team shares a passion for providing the best-in-class quality of care. The key differentiator for Metta Lifestyles is our expertise on heavier care services and an extensive memory care program. Metta communities offer a wide range of living and care options to ensure the needs of our residents are met with convenience, flexibility, and peace of mind. As a focused and dynamic team, we are open to new ideas and looking for energetic individuals to join our growth.

Reports to: General Manager

The Opportunity: Reporting to the General Manager, the Community Relationship Specialist (Sales) is the key leader in driving sales onsite, to meet and exceed occupancy targets. This role will focus on developing and executing strategic plans to maximize profitability and occupancy, along with forming and maintaining positive community outreach initiatives through various outlets, including hospitals, social workers, and other healthcare providers. The desired candidate is an enterprising, self motivated Sales Professional with a drive for results, who has a genuine interest in enriching the lives of seniors.

Responsibilities:

• Effectively manage the end-to-end sales process to effectively close strong leads, maximize the number of leads that become residents and consistently meeting sales goals of maintaining full occupancy.
• Maintain Metta Lifestyles’ high standards of superior customer service while building and maintaining strong relationships with the local community, current and prospective residents and other stakeholders.
• Promptly follow-up on all visits and inquiries.
• Coordinate all outreach events including trade shows, community seminars, sponsorship and other special events in order to maximize growth and sales potential.
• Assist the marketing team with the development and implementation of marketing initiatives to attract prospects and referral sources.
• Assist in the development and implementation of the annual marketing budget.
• Perform competitive analysis, including monitoring market competition and territory conditions.
• Keep abreast of relevant market trends and target customer information to maximize sales revenue.
• Facilitate a smooth transition for new residents by delegating or coordinating move-ins and communicating key move-in information to team.
• Ensure model suites and/or show rooms are in proper order and always ready for tours.
• Other duties as assigned.

Education & Qualifications:

• Business Degree or Diploma with a major in Sales, Marketing, Communications and or Public Relations, or a background in a service industry- related position.
• Minimum two years of experience and proven track record in achieving / exceeding targets will be given preference.
• Experience with successful occupancy of a new development property an asset.
• Proven experience in prospecting and closing sales providing an excellent customer experience.
• Preference will be given to candidates with sales experience in the retirement living, healthcare, real estate, pharmaceutical, or hospitality related industries.
• Must have valid driver’s license, access to a vehicle and be able to travel within the Toronto area.
• Solid knowledge of digital and social media tools/technologies and experience utilizing these within a business environment.
• Effective presentation and interpersonal skills with clear, excellent written and verbal communication skills.
• Ability to network, multi-task and promote services.
• Knowledge of the surrounding area and communities.
• Computer literate with knowledge of related software programs such as Microsoft Office.
• Flexible hours (evenings, weekends) may sometimes be required.
• Experience in Dementia Care is an asset.