Morgan McKinley Hiring for Remote Customer Service Advisor Job at Offaly , Ireland Full Time

A leading company in Ireland is now looking for Customer Service Advisors to successfully assist their customers with ongoing queries in a full-time permanent position. This role is Monday-Sunday with shifts from 8am- 9pm . Full training and Equipment will be provided.

€11 per hour and time and a half for weekend shifts. Permanently work from home

Reporting to the Team Leader, this role provides a fantastic opportunity to join the team on a full-time permanent basis.

This role is a customer care role for the EFlow barrier free toll in Dublin. It is involves primarily communicating with customers over the phone. These calls may include customers calling to pay for their toll, penalties, disputing payments, account amendments, customer registration, Business accounts, foreign vehicle’s etc. This role also provides excellent opportunities for career progression in areas such as customer service, social media, penalty & resolver, fleet, credit and billing.

The role will involve some weekend work which will be scheduled on rotation and pay will be time and a half.

Our ideal candidate:

• Previous Customer Service experience
• Excellent verbal and written communication skills
• A high level of accuracy and attention to detail
• Strong computer skills are essential
• Proven ability to deal with problems and solve them effectively
• Ability to work well either individually or as part of a team

Not only does this role allow full-time work from home and a competitive salary but there also a number of other great benefits:

• Wellbeing programme focused on our people’s health and wellness
• Health Insurance Discount Programme
• Employee Assistance Programme
• Pension Scheme
• Employee Discounts
• Life Cover
• Internal Development Programmes
• Refer a Friend Scheme
• Cycle to Work Scheme
• Leap Card Tax Saver
• Maternity Pay & Paternity Pay

Job Types: Full-time, Permanent

Salary: From €11.00 per hour

Benefits:

• Company pension
• Employee discount
• Store discount
• Wellness program
• Work from home

Schedule:

• Day shift
• Weekend availability

Education:

• Leaving Certificate (preferred)

Work remotely:

• Yes