What you’ll do:
As a Search Relevance Evaluator at Moveworks, you will be grading the quality of algorithmic responses to user queries and otherwise evaluating the performance of an AI chatbot.
What you bring to the table:
Fully fluent in written and spoken English at a professional level.
Authorized to work in India
Knowledge of IT terminology and processes is a must, but we do not require formal training/schooling or a degree in this area
Some attributes of successful candidates are:
Attention to detail coupled with the ability to see the big picture
Reliable performance on repetitive tasks (we like to think of our tasks as “non-boring and repetitive”)
An analytical mindset
The ability to form and apply mental models consistently
Accuracy at speed
Motivation to meet recurrent deadlines on rolling tasks
Ability to explain your thought process and decision making
Willingness to put yourself in the shoes of others and empathetic understanding of the needs of users
Proactive self-starter capable of focused independent work
Adept at remote collaboration (Slack, ZOOM, Google suite)
Excited to learn and improve
Curious and creative
Preferred attributes:
Experience working in a large enterprise (in any role)
Knowledge of terminology and processes in HR, or Finance, or Accounting, or Facilities, or Legal
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