Omnicell, Inc. Hiring for Technical Service Engineer at United States Full Time

Technical Service Engineer

Location Southern England

Job Category Field Service

Employment Type Regular (Employee)

Do you want to make a meaningful difference in the quality of healthcare? Omnicell is empowering health systems and pharmacies to radically transform the way they manage medications, so they can achieve the vision of the Autonomous Pharmacy. Thousands of hospitals, pharmacies, skilled nursing facilities and care homes trust Omnicell to provide continuous innovation. They need us to deliver solutions to meet the ever-evolving challenges of the healthcare landscape. We encourage creative problem solving and outside-the-box thinking that only a diverse, well-rounded workforce can bring.

Join us as we build on our powerful combination of advanced automation, predictive intelligence, and expert services to create a safer future for patients—one where medication errors are a thing of the past. You’ll be joining an organization whose culture encourages individual development, rewards intellectual curiosity, and embraces an inclusive environment. Join our growing company and help shape the future at Omnicell!

Technical Service Engineer

Are you a Field Service Engineer who is bored of your daily routine, have a passion for technology, guru in the automation sector, keen to enhance your skills, likes solving a problem and a people person full of energy?

We have an exciting opportunity for a Field Service Engineer to join our team of engineers who take great pride in their work and have a passion building upon long term relationships with customers. You will be continually challenged as you will be exposed to new technologies. You will receive constant support and guidance from senior management and your technical knowledge will be further enhanced through training and development.

In this role you will provide field servicing and maintenance to hi-tech large automated machinery including support of associated computer systems across the UK. You will be organised, be enthusiastic, committed and ready to take responsibility for coordinating and managing your own time to ensure service calls are prioritized and followed through to completion. Hence leaving a positive experience with our client. You will be home based and will be required to visit clients sites as scheduled.

Responsibilities:

• Working in partnership with existing team of engineers, you will demonstrate a high level of competence in most engineering disciplines.

• Provide planned routine maintenance to all systems including associated computer systems in accordance with written schedules and procedures.

• Carry out all duties in a professional and courteous manner whilst promoting an interest in the company at all times.

• Manage effective stock control and timely completion of all service administration tasks as required.

• Provide customer training and instruction as required.

• Acting as a key point of contact to all customers in the appointed region, generally being an ambassador for the company.

Required Knowledge and Skills:

The successful candidate will have the following skills:

• High value large automated machinery in a service or maintenance engineering environment.

• Computers, Servers, UPS software and hardware maintenance in windows environment, including Data Basis, and Networking.

• Test and fault finding on AC/DC circuits and able to read and understand circuit diagrams.

• Servo motors, 3 phase motors, stepper motors, inverters and drives.

• control systems operation, fault finding and modification

• Pneumatic Systems to include vacuum pumps, pneumatic actuators and compressors.

• Optical wireless and IP cameras, Sensors, Lasers, Scanners, and Ultrasound sensors.

• Previous experience within the pharmaceutical and healthcare sectors would be a distinct advantage

Basic Qualifications:

• Must have minimum ONC, HNC or above in relevant engineering discipline in Mechanical, Electrical and Electronics Engineering

Preferred Qualifications:

• 3 years minimum Field service experience

• Strong customer facing skills

. Work Conditions:

• Ability to work independently, and to carry out all duties in a professional and courteous manner

• Willing to travel and stay away from home as required. This could be at short notice and must be considered as part of the job. On occasions there will be a need to stay in hotel accommodation as needed.

• Must have a clean driving licenseMust be able to stand, sit, walk, reach, climb, balance, stoop, kneel, and crouch

In return for your commitment, you will enjoy a competitive remuneration package, contributory pension and life insurance. You will also benefit from professional training and development, with relevant support to achieve your career objective.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Omnicell will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.