PACT MSO has a busy Internal Medicine Group with multiple locations seeking Medical Administrative Assistants. The positions are located in West Haven, New Haven, Orange, Milford and Guilford and wil be traveling to each location as needed. The hours are Monday through Friday 8:30am to 5:15pm with rotating Saturday mornings.
This position supports a department, provider, or manager by performing duties as directed.
Essential Functions
Assist with appointment scheduling, rescheduling, follow up, etc.
Responsible for schedule utilization, cancelation and wait list management
Coordinates tests, procedures, and lab appointments for patients
Provide patients with information and respond to patient inquiries
Schedule and coordinate meetings
Assist with all patient portal questions
Attend meetings as required by management
Communicate information appropriately, accurately, and timely
Create and maintain reports and distributes to appropriate staff and management
Identify and communicate inconsistencies of information in reports to appropriate staff
Skills and Knowledge
Intermediate computer skills including MS Office
Attention to detail
Collaboration skills
Communication proficiency
Education and Experience
High School Diploma or equivalent
Experience in an office setting
COVID-19 Considerations
All of our employees, visitors, patients, vendors, ect. are masked throughout the day. All employees are to have received COVID-19 and flu vaccine.
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