Randstad US Hiring for Customer Service at Miami, Florida Full Time

Customer Service

job details:

• location:Miami, FL

• salary:$15 – $18 per hour

• date posted:Friday, September 3, 2021

• experience:Entry Level

• job type:Temp to Perm

• industry:retailer of building materials

• reference:AB_3742302

• questions:[email protected]

job description

Customer Service

Are you looking for the next steps in your Customer Service Representive career? Take that first one by applying to this position. If you have a positive, professional demeanor and understand the importance of making and keeping customers happy, this opportunity is perfect for you! The ideal candidate has previous experience as a customer service representative or experience in a related position. If you are intereseted APPLY NOW or email me at [email protected]

Responsibilities

• Serves customers by providing product and service information and resolving product and service problems.

• Attracts potential customers by answering product and service questions and suggesting information about other products and services.

• Opens customer accounts by recording account information.

• Maintains customer records by updating account information.

• Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.

• Maintains financial accounts by processing customer adjustments.

• Recommends potential products or services to management by collecting customer information and analyzing customer needs.

• Prepares product or service reports by collecting and analyzing customer information.

• Contributes to team effort by accomplishing related results as needed.

Skills

• Customer Service

• Bilingual English/Spanish

• Product knowledge

• Administrative Duties

• Quality

• Problem Solving

• Documentation skills

• Phones

• Listening skills

• Resolving conflicts

• Analyzing information

• Multi-tasking

Education

• High School

Qualifications

• Years of experience: 1 year

• Experience level:Entry Level

Shift: First

Working hours: 7:30 AM – 4:30 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you’re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.