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Job Category
Customer Success Group
Job Details
Salesforce Industries is looking to develop successful long-term relationships with all our customers – and the best way to do this is to build from strong foundations. Right from the start, we need to understand and appropriately position the Industry Clouds’ place in the customer’s application ecosystem – and the Technical Architect has the prime responsibility for making this happen.
Our Technical Architects will become deep product experts with Industry Cloud applications, and work closely with our Sales and Product teams to ensure customer success.
You will serve as a trusted advisor to the customer, driving conversations with their Enterprise Architects and business stakeholders that shape the architectural vision, and establish a program direction.
You’ll advise and mentor diverse teams, which may include customer and partner resources providing guidance on application and integration development best practices as well as technical product assistance.
You’ll engage with the customer and review key artifacts to keep programs on track and ensure the delivered solutions remain extendable and maintainable going forward.
This role will require travel to customer locations.
Required Skills/Experience
You’ll have 5+ years experience of working on deployment teams throughout the project lifecycle, ideally using Agile development techniques
You’ll have a proven track record of successful delivery on customer projects, preferably enterprise CRM implementations
Ideally, you will have extensive experience of at least one of our target industries – telecommunications, media, insurance, health, utilities or public sector
You’ll be a self-starter, adept at picking up new skills and technologies, and eager to break new ground
You’ll have excellent communication skills, equally comfortable with crafting emails as leading a white-board discussion with customers or delivering a technical presentation
You’ll have the vision to help us take our company to the next level
Skills
Cloud Architecture
Data modeling
Salesforce (Force.com, Apex, VisualForce, Lightning, Wave)
Data Warehouse and Analytics
Integration technologies
Performance and scalability architecture
Desirable Certifications / Qualifications
Bachelors or Masters degree in Computer Science, Software Engineering or a related field
Salesforce Administrator
Salesforce Platform Developer / Platform App Builder
Salesforce Technical Architect
For Colorado-based roles: Minimum annual salary of $121,800. You may also be entitled to receive 15% target bonus, restricted stock units, and benefits.
Accommodations – If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. (http://cloud.mail.salesforce.com/accommodations-request-form)
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