This role is available on a full time basis. We are happy to consider flexible working options in line with the requirements of the role.
When you’re with us, you’re not only working for the University. You’re working for people in our local communities and beyond, who benefit from our teaching, research and social responsibility. Here, no matter what your role or responsibilities, everyone works together with one common goal.
The role is to support our student admissions processes and ensure that our applicants and offer holders have an excellent experience and introduction to the University.
We are looking for an enthusiastic person to be part of our admissions teams supporting our applicants and programme teams, working collaboratively in accordance with good customer care principles. Alongside processing applications and acting as a first point of contact for queries, you will also support open days and visit days (either on-campus or virtual), interviews and confirmation and clearing activities.
The successful candidate will have experience of working with administrative processes in a customer facing office environment. The role requires applicants who thrive in a busy team environment, who enjoy interacting and supporting a wide range of people and who are flexible and responsive to customer needs. Strong organisational and accuracy skills are essential alongside the ability to adapt to changing systems and platforms and work and communicate successfully across both face to face and virtual channels.
As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.
Our University is positive about flexible working – you can find out more here
Blended working arrangements may be considered
Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.
Enquiries about the vacancy, shortlisting and interviews:
Name: Helen Harper
Email: [email protected]
General enquiries:
Email: [email protected]
Technical support:
https://jobseekersupport.jobtrain.co.uk/support/home
This vacancy will close for applications at midnight on the closing date.
Please see the link below for the Further Particulars document which contains the person specification criteria.
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