Transdev Hiring for Quality Assurance Supervisor DriveCam at Chula Vista, California Full Time

Overview

The Quality Assurance Supervisor/DriveCam, under the direction of the Safety & Training Manager, will be responsible forDriveCam Program Oversite and Q/A Video Program Administration

Responsibilities

• ESSENTIAL DUTIES

• DriveCam Program Oversite

• Review Daily DriveCam Coachable Events

• Conduct Appropriate DriveCam Event coaching with Operators

• Analyze DriveCam Division Performance

• Create individual Operator Action Plans to address DriveCam performance issues

• Coordinate DriveCam Action plan Retraining & Evaluations

• Create Division wide DriveCam performance mitigation programs

• Monitor DriveCam Camera systems on all buses and submit applicable service requests

• Q/A Video Program Administration

• Police Requests

• MTS Requests

• CS Requests

• Internal Operations Requests

• Internal Safety Requests

• Review TransTrack Daily Activity for events Requiring video securement

• Download or obtain all applicable Daily Required videos

• Review and Summarize all applicable Daily Required videos

• Monitor all Daily requests for video securement

• Download or obtain all applicable Daily Requested videos

• Review and Summarize all applicable Daily Requested videos

• Save all daily Required and Requested videos in applicable Operator folders on the shared drive.

• Upload all daily Required and Requested videos on the MTS shared drive.

• Monitor Apollo Camera systems on all buses and submit applicable service requests

• This position coordinates all safety education programs for the property

• Conducts and coordinates all driver training activities including initial training and retraining, utilization and supervision of Driver Trainers and the Driver Training Program.

• Assist with Classroom training and Behind the Wheel Training in the absence of designated trainers.

• Assist the Safety and Training Manager in reporting incidents and subrogating collisions.

• Respond to and investigate accidents/incidents to include taking photos of accident/incident scene, interviewing involved parties, and assisting with police reports.

• Coordinates Safety Meetings and oversees Drive Program.

• Coordinates and ensures compliance with the substance abuse testing program using Federal and Company standards.

• Maintains personnel and qualification files pertaining to new hire, training, safety and loss matters.

• Interviews potential drivers and gives recommendation as to whether to hire that person.

• Coordinates employee return to work with Human Resource Department.

Qualifications

Education, Licensing, and Certifications :

• High school diploma or equivalent, such as GED, required

• Must be a minimum of 21 years of age.

• Must have Class B or higher Commercial Driver’s License with Passenger endorsement.

• Must be able to obtain and maintain DOT Physical examination.

Experience :

• Two (2) years of supervisory experience.

• Any combination of education and experience equivalent to one (1) year of Fixed Route Transit specific service in the transportation industry, preferably with training experience

• Driver training experience preferred

Skills and Knowledge Required:

• Ability to read and comprehend instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information one-on-one and small group situations to customers, clients, and other employees of the organization. Bilingual communication skills are a plus

• Basic knowledge of Microsoft Office Suite Experience with word processing, spreadsheets, Internet software, e-mail, and/or database software preferred.

• Ability to follow written or verbal instructions

• Ability to organize and prioritize tasks

• Ability to manage time and work with minimum supervision

• Good interpersonal skills

• Ability to communicate well via the written word or verbally

• Ability to maintain a flexible attitude and approach to assignments

• Must be able to read a map and possess knowledge of the service area.

• Must be able to work flexible hours. You may be called in to work after hours, weekends and holidays.

• Must be able to operate the company vehicle without the use of DOT prohibited adaptations

• Proven interpersonal skills dealing with the public required

• Must be able to conceptualize process flow in establishing policies and procedures

• Must be able to communicate effectively with clients, providers and make public presentations

Pre-Employment Requirements:

• You must be able to pass a drug test and a criminal background check.

• Testing related to job requirements

Physical Requirements:

• 70% of work is accomplished indoors and in air conditioned or well ventilated facilities.

• 30% of work is accomplished outside or in a vehicle.

• Performs physical activities that require considerable use of the arms, repetitive hand-wrist motion, and legs and moving the whole body, such as climbing, lifting, balancing, walking, stooping, and handling of passengers and materials

• While performing the duties of this job, the employee frequently works in outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals and vibrations

• Must be able to lift up to 75 pounds

• Must be able to operate the company vehicle without the use of DOT prohibited adaptations

About Transdev:

Based near Chicago, Transdev is the largest private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers every day the freedom to connect to what they care about in their cities.www.transdevna.com

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

_EEO is the Law Poster: http://www1.eeoc.gov/employers/poster.cfm_

Drug free workplace

If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check.

Job Locations US-CA-Chula Vista

Posted Date 1 hour ago (9/24/2021 12:50 PM)

Requisition ID 2021-15736

Position Category Safety & Training

Internal Reference 327

Company/Division Transdev Services