Location: Lincoln
Salary: From £20,600 pro rata
Please note that this post is permanent and part time at 10 hours per week.
Closing Date: Sunday 03 October 2021
Interview Date: Tuesday 19 October 2021
Reference: LR4074D
The Library is a key academic support department in the University, providing students and staff with flexible, responsive services which underpin teaching, learning and research. The post holder will work as part of the Customer Service Team.
The Library Customer Service Team is responsible for the effective delivery of all front-line services through effective engagement with University students and staff and external visitors to the Library. The team leads the development and provision of enquiry services through a variety of channels; face to face, telephone, email, live chat and 24/7 service provision. They manage the overall circulation of print materials and care for the collection including shelving layout design, re-shelving and stock maintenance. They take day to day oversight of the quality of environment across all the University Library and Library Learning Lounges. The Customer Service Team promote and support the use of print material, specialist library equipment, and IT resources such as laptops and printers. They are there to support the student through their journey in the library by delivering excellent customer service.
The closing date above is given as a guide. We reserve the right to close the post early once we have received a sufficient number of applications, so we advise you to submit your application early to prevent disappointment.
These positions are part-time 10 hours per week, the hours of work are:
LR4074 – Monday 7pm–midnight and Tuesday 7pm–midnight.
LR4091 and LR4010 – Wednesday 7pm–midnight and Thursday 7pm–midnight.
The post-holder will report to the Library Team Leader (Evening & Weekend).
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