We are looking for a dynamic and proactive Coordinator to join our busy Student Support department.
The comprehensive and highly responsive nature of the service provided by Student Support means no two working days are the same. You will be part of team working hard to support current students, prospective students and staff, across our all campuses, so excellent communication and customer service skills are a must.
We aim to deliver an outstanding student experience and help students achieve a positive outcome. Your role will focus on ensuring students have access to personal support, identifying potential barriers to learning and providing assistance so all students can fully access their education and training. You will also be involved with the tracking and monitoring of the vulnerable groups within college.
You will work closely with the Head of Student Support to monitor and review the performance of the team, maintaining agreed standards. You will also need to facilitate ongoing training and coaching to develop the team’s knowledge and skills. The successful candidate will become a member of the College Safeguarding team.
The role requires liaising with internal departments and external agencies, so you will need to be confident, reliable and highly organised. Experience of offering impartial advice and guidance would be beneficial.
The successful candidate will have an appropriate qualification to at least Level 3 or gained relevant and substantial experience through their current role. You will need experience in dealing with a high volume of administrative work and the ability to motivate your colleagues.
The closing date for applications is Thursday 21 October 2021.
To apply for this role, please click here.
For more information, please contact Human Resources on 01923 812333, or by e-mailing email@example.com.
WHC Group is positive about disabled people. If you need help applying for this role please contact the Human Resources department.
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