West Publishing Hiring for Senior Analyst- Product Data & Analytics at Eagan, Minnesota Full Time

Job Description Job Description As an employee at Thomson Reuters, you will play a role in shaping and leading the global knowledge economy. Our technology drives global markets and helps professionals around the world make decisions that matter. Whether solving for today’s challenges or tomorrow’s aspirations, you will work with the industry’s brightest thinkers on diverse projects, creating next-generation solutions that deliver powerful results. As the world’s leading provider of intelligent information, we want your unique perspective to create the solutions that advance our business-and your career. If you are looking to be in the driver seat of one of the largest product transformation exercises for a multibillion-dollar global brand, this is your opportunity to do so. The enterprise product analytics team is a multi-functional data, insights, and growth team inside the product organization of Thomson Reuters, focusing exclusively on data-driven decision making. The Product Insight Lead will be responsible for end-to-end product analytics for the named product(s). The analyst will be owning the implementation of product analytics trackers such as (not limited to) Pendo, building reports/dashboards, and using them to produce feature/usage insights to drive routine product management. This will be a product-focused role requiring thorough understanding and ownership of the assigned products, their roadmap, and skills to draw business, customer, and product insights from data. About the Role As a Sr. Analyst- Product Data & Analytics, you will: Thought Leadership: Act as analysis/insights thought leader for the assigned product team(s) leading important analyses like customer journey mapping, in-product flow analysis, cohort analysis, and audience profiling Improve Product: Use product analytics/data to recognize patterns and trends to understand user behavior and identify improvement opportunities Implementation: Partner with product managers to establish measurement plan and then work with developers/platform architects to deploy relevant product analytics solutions (like Pendo) and ensure right metrics, journeys, and events are captured in-product Complex Data Mining: Query Thomson Reuters’ enterprise data lake for complex data elements present in multiple and disparate datasets across the organization. Lead BI/Reporting: Partner with BI teams to build dashboards and reports, including long-term trends, baselines and/or page performance, feature usage, and customer segments About You You’re a fit for the role of a Sr. Analyst- Product Data & Analytics if you have: Basic qualifications: 2+ years of hands-on product analytics experience with exposure to agile/scrum process, product backlog grooming, etc. 2+ years of hands-on in-product analytics experience with one of these tools- Pendo, Amplitude, or Adobe Analytics (Pendo preferred) Experience analyzing in-product data including analyses such as customer journey mapping, audience profiling/segmentation, cohort/mix analysis 5+ years hands-on data mining experience with one of these tools- SQL (traditional or PL), Hive/Hue, Python or SAS 2+ years of exposure to ETL and data management tools like Alteryx, Informatica Experience in going beyond reports/data- driving product management using insights and hypothesis testing Preferred qualifications: 5+ years of hands-on product analytics experience with exposure to agile/scrum process, product backlog grooming, etc., At least 2 years of hands-on in-product analytics experience with one of these tools- Pendo, Amplitude, or Adobe Analytics (Pendo preferred) At least 2 years of experience analyzing in-product data including analyses such as customer journey mapping, audience profiling/segmentation, cohort/mix analysis At least 5 years of hands-on data mining experience with one of these tools- SQL (traditional or PL), Hive/Hue, Python, or SAS At least 3 years of experience of going beyond reports/data-