Wischermann Partners, Inc Hiring for Director of Rooms at Nashville, Tennessee Full Time

WHO YOU ARE You are decisive, inspiring, and a natural leader. The people you work for would describe you as diplomatic, a real problem solver, and someone who works well under pressure. You ensure that well-trained, highly motivated staff handle guests with the utmost care. Sound experience tells you when to let the team fly and when to surface and guide. Under your careful watch, operations run smooth and well within budget. Being “in the thick of it” is what you want, and people aren’t going to find you in your office behind a desk. You want to be out with your people, supporting them, and sharing in the business and success with your team.  WHAT YOU DO You oversee the Front Office, Guest Services, Housekeeping and Spa to ensure efficient operations and impeccable guest care, helping to achieve profit goals. You attend to guest and group special needs and solve tricky problems with confident graciousness.  You skillfully manage associates and leaders by creating an environment where motivated people want to join, learn, do their best, and advance. You lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle. You will monitor daily revenue and expenses to minimize loss, manage expense and maximize profit.  You will monitor hotel occupancy and ensure staffing levels are maintained at an appropriate level. You will work closing with the Hotel General Manager to implement and monitor policies and guidelines for the day to day operation of the hotel. WHERE YOU WORK The Joseph Nashville, a Luxury Collection Hotel re-imagines the hotel experience.  The hotel’s modern expression is informed by the city’s diverse maker-culture and is as focused on integrating the work of Nashville’s artisans, chefs and craftsmen as it is that of its musicians.  The Joseph’s art program – incorporating both the local works of Tennessee artists and works from one of the world’s most renowned art collections – deepens the hotel’s offering and roots it firmly in Nashville for guests and visitors alike. Featuring 297 thoughtfully designed rooms and suites, as well as 18,000 square feet of event and meeting space, The Joseph will exceed the expectations of varied guests.  In addition to impeccable service, The Joseph offers countless chances to enjoy unique and memorable experiences. From the front door to the rooftop, The Joseph is full of opportunities to encounter the unexpected. WHY YOU’RE HERE Why do you do what you do? Passion. Pride. Life. You are passionate about making that difference. Making the difference for every guest that walks through the doors of the restaurant and doing everything you can to ensure each of our guests has a memorable experience. You are here because the life you want is about providing exceptional service, and that is exactly what we do. We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.