1840 & Company Looking for Customer Service Representative | WFH at Ciudad de México, México Full Time

Department: Customer Service

Employment Type: Full Time

Location: Remote – Mexico

Description

Position: Customer Service Representative

Location: LATAM (Remote)

Type: Freelance – Full time

Salary: USD 6 per hour

Mandatory Pre-requisites

• Excellent communication skills (Advanced level of English C1 level)
• Must have their laptop/desktop which meets minimum qualifications:
• Processor – Core i5 or higher, RAM – 8GB or higher
• Bandwidth Requirements Minimum- Download Speed: at least 6 Mbps; Upload Speed: at least 6 Mbps.
• A quiet, private place in your home where you can work without background noise and interruption.

Key Responsibilities

What you’ll do

• Contact candidates and support their job application journey over the phone or chat
• Build rapport and engage with candidates through a positive, customer-centric attitude
• Work towards meeting and exceeding your individual and team targets

Qualifications:

Personable and customer-focused with excellent communication skills

• B2C experience preferred
• Detail-oriented and good organizational skills
• Excellent communication skills and English fluency is a must
• 1 year of SDR, BDR, or remote customer service experience
• Proven success in cold calling with a strong problem-solving mindset

If you are a customer service-oriented individual with the skills and experience we are looking for, please submit your application with your updated resume. We look forward to hearing from you!

Why work for us

Our values

We act with integrity

We are curious about the world

We are stronger together

We seek to empower

We find strength in diversity

International: not only do we have a very multinational workforce, but we are all dealing with our global workforce worldwide on a daily basis.

Hardworking but sociable: our staff knows how to work hard but also how to enjoy themselves! We pride ourselves on creating an appropriate work-life balance, with flexible hours and regular e-social activities

Committed to making a difference: We at 1840 & Company believe in enabling exceptional people to strike the best work-life balance by being able to work from anywhere and maximizing their earning potential. We do this through a global AI-centric marketplace that matches resources and services with the most inspiring companies. 1840 & Company provides professional on-demand vetted freelance resources and outsourcing services.

Opportunities to grow: we offer development opportunities at all levels. The vast majority of our employees have been promoted from within and many have moved across departments as well as upwards. We pride ourselves on identifying and rewarding talent.

Equal Employment Opportunity Statement: 1840 & Company does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or another non-merit factor.