Job Description:
Handles customer service calls in order to resolve in the most satisfactory manner for all parties concerned
Calls are non-routine and require deviation from standard screens, scripts and procedures
May respond to faxes and emails
Must have the ability to communication effectively
Will be referencing account information to assist with questions and determine repayment options
Requires knowledge of the organization, products and/or services.
May require advanced problem solving skills and involve cross selling or up selling other financial products.
Job Type: Full-time
Salary: $4,000.00 – $4,500.00 per month
Schedule:
Education:
Work Location: Remote
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