Accela Staff Hiring For Scheduling Coordinator at Toronto, ON Full Time

We are looking for an innovative, ambitious and high energy individual to execute various protocols in the areas of employee scheduling, training, client and employee communications.

What will you do?

• Manage incoming telephone calls from clients, personnel, applicants regarding service requests/changes and general inquiries during business hours, after hours, and on weekends.
• Find and schedule personnel according to their geographical area/availability/skill set/language, etc.
• Analyze, review and report on effectiveness of personnel levels.
• Serve as the point of contact for clients and employees and communicate with them by phone and/or email using appropriate etiquette.
• Enter, retrieve, reconcile, and verify information in software.
• Comply with quality assurance expectations and standards.
• Perform other duties as assigned.

What do you need to succeed?

• Proven ability to organize, prioritize and manage multiple projects in a deadline-driven environment.
• Strong interpersonal and communication skills, both written and oral.

What is in it for you?

We thrive on the challenge to be our best to keep growing and working together to deliver trusted health care services to individuals and communities. We greatly appreciate the talent and dedication of all our employees. Everyone’s contribution is valued, whether based on education, creativity or experience.

• Comprehensive rewards program, including competitive compensation and recognition programs.
• Ability to make a difference and lasting impact.
• Flexible work/life balance options.
• Unlimited opportunities for growth.
• Ongoing training program to give you the tools you need to succeed.

About Accela Staff

We are dedicated to providing safe, competent, compassionate and ethical care to individuals and communities across Canada. We care about and for the well-being of others. Our commitment to the caring practice is lived every day through our health care professionals’ application of caring and client-centered care values and beliefs. For more information, please visit www.accelastaff.ca

Equal opportunity employment

Accela Staff is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations during the application process are available upon request.

Job Type: Full-time

Salary: $20.00-$22.00 per hour

Schedule:

• 8 hour shift

Work Location: One location