ACS Solutions Hiring for Customer Service Representative at Remote Full Time

Customer Service Representative
Remote Position
Duration: Temp to Perm
Pay Rate: $20.00/hr
Training Schedule: Mon-Fri 9 am to 5 pm
Work Schedules Available: 09:30 am to 6 pm (Monday – Friday)

Important Notes:

• Interviews will be done remotely via MS Teams
• The candidate will be responsible for providing quality customer service
• Providing support to customers daily, including phone interaction, problem resolution and account transaction processing in a timely manner.
• Responding to any incoming phone calls from customers or top clients
• Coordinate and expedite customer inquiries to other departments for resolution
• Responding to customer inquiries in a timely manner and ensuring the customer is satisfied
• Investigates and corrects errors in customer accounts
• Responds to customers verbal and/or written inquiries
• Growth opportunity internally

Job Types: Contract, Temporary

Salary: $18.00 – $20.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: Remote