Adiuvo Hiring for Office Administrator – Remote Job at Cork , Ireland Full Time

Our Company:

• Adiuvo is an established company with headquarters in Ireland, offering a specialist call handling service for the Property Management Industry serving both an Irish and UK client base.
• Check out our website https://www.adiuvo.org.uk/ to find out more about us
• We have operations in Ireland, the UK and Bangalore.
• We are looking to fill the position of Office Administrator within our busy Admin Team based in Ireland. The ideal candidate will have strong administration and communication skills and an enthusiastic and proactive work ethic.
• The role offers the flexibility to work remotely within the Republic of Ireland but the successful candidate can also work from our Head office in Charleville, Co. Cork if this suits. (All equipment will be provided as needed)
• Your internet connection must meet the minimum download speed of 10 Mbps and upload speed of 4 Mbps and you must have a suitable quiet work space.

The Role:

• Dealing efficiently with queries by telephone and email.
• Managing Reminders on our bespoke system Adiuvo Live
• Handling incoming phone calls and requests, directing appropriately as required.
• Actions incoming mail for shared mailboxes in a timely manner.
• Works closely with Systems & Administration Manager & General Office Administrator on administrative tasks requiring advanced Excel skills.
• Assists with uploads as necessary.
• Assists with new client and new user set ups
• Pulls call recordings as required/requested.
• Amending/updating system information as necessary.
• Assists Management by providing general clerical and administrative support.
• Performs various business support activities.
• Interacts with Directors and carries out their requests.
• Filing of documents and correspondence.
• Adding client details to necessary spreadsheets (for reporting purposes).
• Checking Unit update sheet for any discrepancies.
• Updating reporting spreadsheets.
• Generating reports as requested.
• Backing up shared drive.
• Ad hoc functional requests and supports.

The person:

• Advanced knowledge of MS Office and Excel. (Excel assessment will be required from suitable candidates)
• Excellent administrative skills.
• Organised and proactive attitude.
• Excellent communication skills.
• Must have a typing speed of at least 40 wpm

Experience:

• A minimum of 1 years’ experience in a busy and productive customer focused or administrative environment.
• Competency in PC packages including the MS office suite and Excel in particular.
• A strong commitment to providing the best customer experience coupled with excellent communication and interpersonal skills.
• The ability to work using initiative and to complete tasks to a high degree of accuracy and quality while contributing to the overall team goals.
• A proven ability to work in a fast-paced environment with a varied and challenging workload.

Hours of Work:

Monday – Friday inclusive (9.00 a.m. – 5.00 p.m. or/and 10.00 a.m. – 6.00 p.m. as agreed with your manager)

Total: 40 hours per week.

Probation Period:

There is a six month probation period for this position. Upon successful completion of the probation period, annual salary will increase to €26,457.60

Additional Requirements:

• This is a busy role with a high volume of customer interaction and you need a quiet place to work that is comfortable, light and airy and have the option to close the door to prevent any external noise disruption. Your working environment is important to us for your health and safety and in the provision of excellent service to our clients.
• High-speed internet service (Minimum of 10 megabits download ) from a reliable provider.

Assessments:

Applicants will be required to undertake Skills Assessment as part of the application process.

Job Types: Full-time, Permanent

Salary: €24,377.60 per year

Benefits:

• Company events
• Flexitime
• Sick pay
• Wellness program
• Work from home

Schedule:

• Monday to Friday
• No weekends

COVID-19 considerations:
Remote Assessment & Interview
Remote Work

Experience:

• Microsoft Office: 2 years (preferred)

Application deadline: 31/01/2023
Expected start date: 26/02/2024