Admiral Insurance Hiring For Customer Sales Representative at Halifax, NS Full Time

• Customer Sales Representative (Hybrid – in office/at home working)
• Location: Halifax, Nova Scotia
• Salary: $18.10/PH + Monthly Performance Bonus
• Department: New Business
• Start Date – May 9th, 2023

***This vacancy is intended for residents of the Halifax Regional Municipality***

Our Company

One of the UK’s most recognizable insurers, Admiral provides car insurance, home insurance, loans, and various other products to over 7 million customers in the United Kingdom.

In 2007, Admiral launched its Canadian office in Halifax with a small group of 20 staff. Today, we employ 500 people throughout Nova Scotia who support our customers in the United Kingdom with home and motor insurance policies.

We have been recognized as one of Canada’s Great Places to Work every year since 2010, and we’ve also been named one Nova Scotia’s and Atlantic Canada’s Top Employers annually since 2015.

In 2022, the Great Place to Work® Institute ranked Admiral as the 4th Best Workplace in Canada.

Job Description

Admiral New Business is all about ensuring our customer’s first experience with us is excellent. As our customers’ first point of contact, we must deliver an efficient, high-quality service to every person we speak to.

Handling inbound calls, your role will be to guide your customers through the buying process, informing them of our insurance products and related ancillary products. Your guidance allows customers to shape their policies to meet their car insurance requirements.

The insurance sales job is challenging and competitive, so the better you perform, the more lucrative the rewards. Our incentive structure benefits motivated individuals who show a flair for both sales and customer service.

We aim to provide people with excellent service and value for money.

Our ideal candidates are:

• Reliable and committed to achieving individual and team goals.
• “Change champions” who are adaptable to an ever-changing environment.
• Positive and resilient to handle any challenge that arises.
• Enthusiastic learners who apply feedback to grow in their role and achieve their goals.
• All-round excellent communicators with a talent for negotiation.
• Talented salespeople with the ability to upsell multicar and multiproduct.
• Computer savvy with the ability to work simultaneously with multiple software and IT tools.

No previous experience in insurance or call centres is required. We consider the potential of the candidate, their eagerness to work here, and their ambition and enthusiasm over any previous experience in a similar role. We will teach you the rest!

Our Culture

Admiral’s success goes hand-in-hand with having a robust people-focused culture. Our purpose is simple: To enrich the lives of Our People, Our Customers, and Our Community with unparalleled passion by doing what’s right together.

Our employees are at the heart of our success. We put a lot of effort and investment into ensuring that Admiral is a happy workplace where challenge, opportunity and career path development are encouraged, and fun is never frowned upon.

Hybrid/SMART Working

Our hybrid working or ‘SMART Working’ model is a flexible arrangement that combines in-office and at-home work into your working routines. Ideally, Smart Working offers the best of both worlds – structure and sociability on the one hand and independence and flexibility on the other.

Training will be central to your success. The appropriate delivery method is essential to providing consistent and meaningful learning. Our blended at-home and in-office training schedule ensure you remain agile, collaborative, and connected while you learn the role.

Post-training, we will endeavour to accommodate a flexible SMART Working schedule wherever possible.

Other great things to know

• In addition to your base salary, you will earn monthly performance-based incentives through achieving targets. New starters earn a guaranteed learning bonus of $300 during the first six months.
• A company laptop will be provided for at-home work.
• Our newly renovated office is conveniently located just off Mumford Road. Parking is free.
• We offer full-time, permanent employment, with no shifts past 5 pm and weekends shared on rotation.
• We offer comprehensive Blue Cross benefits from day one of work.
• Visit https://joinadmiral.ca/employee-benefits/to learn more about our exceptional benefits and what makes Admiral a great workplace!

Admiral is committed to fostering a diverse and inclusive workplace. Admiral is proud to be an equal opportunities employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, ability, age, family status or any other legally protected status. All qualified applicants will receive equal consideration for employment.

Job Types: Full-time, Permanent

Salary: From $18.10 per hour

Benefits:

• Casual dress
• Commuter benefits
• Company events
• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Flexible schedule
• Life insurance
• On-site parking
• Paid time off
• Profit sharing
• RRSP match
• Vision care
• Wellness program
• Work from home

Schedule:

• 8 hour shift
• Day shift
• Overtime

Supplemental pay types:

• Bonus pay
• Commission pay
• Overtime pay

Work Location: Hybrid remote in Halifax, NS

Expected start date: 2023-05-09