Advanced Call Center Technologies, LLC Hiring for Compliance Officer at Shreveport, LA Full Time

Job description

ACT is currently hiring a Compliance Specialist in the Shreveport, LA area.

In this role you will provide support with site security and corporate compliance with internal, client and regulatory requirements. This includes but is not limited to ensuring that all departments comply with applicable laws and regulations and keeping abreast of industry changes, corporate objectives, laws and regulations affecting all function areas of the business.

ACT Offers:

• Excellent pay
• Stable full time hours
• Amazing benefits
• Paid time off

Essential Duties and Responsibilities

• Provide support of policies, standard operating procedures and controlled documents that govern activities and processes at ACT.
• Partner with all areas of company to provide “Best in Class” processes and practices that ensure ACT’s position as a high quality, fully compliant organization.
• Provide support of internal and external audits in all areas of the organization, developing and providing detailed reports to ACT leadership as well as assist in development and monitoring the completion of remediation plans.
• Maintain knowledge of regulatory requirements and “best” practices for the business.
• Provide support with the non-conformance process, developing and providing detailed reports to ACT leadership as well as monitoring the completion of corrective action plans.
• Conduct investigations and compliance program reviews. Respond to complaints of compliance violations.
• Develop and provide site compliance overview reports.
• Develop, participate in and review proposed changes to policies and procedures for compliance with applicable regulatory and consumer/public interest laws, rules and regulations, and provide recommendations for changes.
• Report issues to the Chief Compliance Officer related to site regulatory non-compliance, external and corporate audit result findings.
• Facilitate training of site employees as needed to educate, implement and ensure site security and corporate compliance.
• Stay current on business trends through ongoing training as directed by the Chief Compliance Officer.
• Track applicable laws and regulations, understand the details of regulations and advise of operational impact of trends and changes.
• Review and assist in revision and development of company forms, agreements, disclosures to ensure compliance with applicable laws, rules and regulations.
• Conduct research of individual regulatory-related matters. Identify and communicate regulatory compliance deficiencies. Provide guidance in the development of alternative solutions or implementation of corrective action.
• Provide written responses as applicable to inquiries of a regulatory nature, supporting analysis, conclusions and recommendations upon well–investigated and documented research of regulatory requirements.
• Provide support with any and all other essential duties and responsibilities identified by the Chief Compliance Officer.

Job Type: Full-time

Pay: $40,013.00 – $127,888.12 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Shreveport, LA 71106: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location