Advanced Personnel Resources is currently seeking an experienced Technical Support Representative to work with a large client of ours in the Greensboro area. Ideal candidates will have 1-2 years of customer service / technical support experience preferred.
Benefits offered by APR:
Medical, Dental, Term Life, Short-Term Disability, Holiday Pay, Service Bonus, Direct Deposit
Outline of the role
You will be a key member of the Service team providing excellent customer service in a fast-paced high-volume call center. The primary focus of the job is delivering the ultimate experience for our customers in the event of a breakdown. This includes managing to our customers’ expectations and unique profile requirements, dispatch service and follow up with the service provider to find solutions to get trucks back on the road. Delivering an exceptional customer service is something we pride ourselves on which also gives our customers a long-lasting impression of our brand.
Key Responsibilities/Accountabilities
Critical Competencies
Bachelor’s degree is preferred
MD
P123
Job Type: Full-time
Pay: Up to $20.00 per hour
Benefits:
Schedule:
Experience:
Work Location: One location
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