Read the job description
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
January Inter-view through Tele-Gram messaging, download it. Send a message to recruitdesk1 by finding/add for instant response to set up a schedule immediately for next week.
Responsibilities
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Requirements and skills
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school diploma
br{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Lincoln Tech inDenver, COis looking for a Business Office Clerk to provide administrative support and...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> We are looking for a Data Entry Clerk to type information into our database from...
Apply For This JobNOTE YOU ARE TO ATTACH YOUR RESUME TO THIS EMAIL ADDRESS , MAKE SURE THE DOTCOM IS FIX IN CORRECTLY...
Apply For This JobServer LocationHermitage – 315 Old Lebanon Dirt Rd. TypePart Time Share this posting Our franchise organization, Cumberland Corral, LLC dba...
Apply For This JobData Programmer Analyst Title: 1496-NN – Business Data Analyst Business Title: Data Programmer Analyst Additional Titles: Location: TOWN CENTRE LEASE...
Apply For This JobWithin the sweeping panorama of the north Georgia foothills, Chateau Elan began with the planting of the vineyards in 1981....
Apply For This Job