Aha! is the world’s #1 product development software. We help over 1 million product builders bring their strategy to life. Our suite of tools includes Aha! Roadmaps , Aha! Ideas , Aha! Whiteboards , Aha! Knowledge , and Aha! Develop . Product teams rely on our expertise, guided templates, and training programs via Aha! Academy to be their best. We are proud to be a very different type of high-growth SaaS company. The business is self-funded, profitable, and 100% remote. We are recognized as one of the best fully remote companies to work for, champion the Bootstrap Movement , and have given over $1M to people in need through Aha! Cares . Learn more at www.aha.io .
Our team
Our Customer Success team is an all-remote group spread across multiple time zones so we can work closely with customers when they need us.
Our customers
We serve the world’s most innovative companies. They are building revolutionary new experiences for their customers and move fast. They expect us to do the same and to help them develop best practices for product development. Our software is methodology agnostic, which means we need to be experts in the agile, scrum, kanban, Scaled Agile Framework®, and hybrid approaches that our customers depend on.
Our collective experience gives us the skills to meet customers where they are, internalize how they work (because we have been there, done that), and confidently guide them to achieve their best. And because we are always curious, we love learning from customers throughout our journeys together.
Your Experience
You work hard and have a history of making a positive impact. Fast-paced and high-growth technology companies are where you thrive. You are happiest when you can work directly with customers alongside a team of fellow high achievers. You have recently worked in product management or a similar role that was directly responsible for building software. Working with customers (rather than defining requirements and guiding development work) is your preference, and showcasing advanced technology to sophisticated customers energizes you. You also have:
Your work at Aha!
Responsibilities
If you want to be recognized as a product development expert, this role is for you. The Sr. Product Success Manager position is for product managers who prefer working with customers over developers. Our Product Success team provides consultative support for the world’s best-known and most innovative companies. Your responsibilities will include:
If this sounds appealing, we would love to hear from you. (We are always hiring for this position and a real human reviews every application.)
Grow with us
Everyone deserves to reach their fullest potential. We know that when we do work that matters with people we care about in a high-growth environment, we feel engaged and alive. It is why we joined Aha! and how we achieve our very best .
We offer all the benefits you would expect and more, including profit sharing. The specific benefits listed below are reflective of what we offer U.S.-based hires. We also do our best to extend identical benefits to international teammates.
Base salary and total compensation are dependent upon many factors, including skills, experience, and relevant past roles.
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