Air New Zealand Looking for Chapter Lead – Business Analysis at Auckland, New Zealand Full Time

Kia ora!

At Air New Zealand, we are building back better as we connect friends and whānau all over Aotearoa to each other and reconnect Kiwi’s to the World. To help accelerate creating these connections, we are doing things a little differently by reaping the benefits of operating in an Agile way, we call this Full Potential. We believe our new ways of working will help us deliver the best flying experience on Earth for our customers, make Air New Zealand the best place to work for our employees, and enable us to adapt to uncertainty and make decisions faster.

To support Full Potential, we are currently searching for a Chapter Lead – Business Analysis to join us. We are looking for people with an innovative approach to adopt a servant leadership model and empower, enable and coach the Business Analysis Chapter members. If you have a passion for people, the craft of Business Analysis, the ability to think “big picture” and an aptitude for working in a complex environment, we invite you to read on.

Key responsibilities of the role include:

• The purpose of the Chapter Lead roles are to build capability, set the chapter vision, drive consistency of the craft across squads and people management accountabilities.
• Continuously improve the craft of Business Analysis by creating a chapter vision and converting strategy into actionable ways of working.
• Engage with Air New Zealand senior leaders creating strong business relationships that drive collaboration and delivery of the organisational strategy.
• Provide “servant leadership” for the teams: Devising and implementing enablers; Providing support where required; Removing roadblocks; Inspiring a growth mindset and outstanding performance.
• Participate in the Tribe and Chapter Leadership syncs, sharing collective responsibility for all team metrics.
• Devise, deploy and maintain the frameworks and “way of working” elements that drive the effectiveness of the business analysis teams.
• Engage with the Tribe Leads, Product Owners and Agile Coaches to maximise “flow” in relation to prioritisation, resource allocation, cross-team collaboration and end-to-end efficiency.
• Provide line management and coaching to the Business Analysis chapter members.

Work Experience and attributes required:

• Proven track record of taking ownership, delivering outcomes, and coaching others about best practice in business analysis.
• Significant experience in business analysis (or similar) at lead/ senior level.
• Has a unique balance of vision and pragmatism. We want someone who will push the envelope but work with delivery teams to get value to our customers quickly.
• Strategic, creative and analytical thinker.
• Leading edge collaboration and relationship management skills, especially at senior management levels.
• Demonstrated leadership skills, team-oriented, and ability to build a high performing culture.
• Strong innovator and communicator who leads, initiates, advocates and influences effectively.

If you want to join us on our journey to model the change and continuously evolve our Business Analysis craft and you have the essential skills and experience, we look forward to receiving your application with an updated CV.