Airrosti Hiring for Medical Receptionist / Marketing Assistant at Denton, TX Full Time

Support Airrosti Treatment Teams and personnel through exceptional customer service to enhance each patient’s Airrosti Experience. Must exhibit excellent verbal and written communication skills, excellent telephone manner and interpersonal skills, and must be willing and able to perform various tasks within a team-oriented environment. Responsibilities include, but are not limited to, the following:

Maintain Front Desk Responsibilities:

• Greeting patients, VIP’s, clients, and other guests
• Check patients in and out for onsite ACPs
  • To include collecting payments and updating Day Manager with missed payments
• Assist ACPs with schedule management and patient communication
• Maintain and organize administrative paperwork for designated practice(s)
• Maintain reception area appearance

Phone Support:

• Provide friendly and accurate service for incoming calls related to practices:
  • Answer calls coming into designated lines
  • Complete all steps of patient process/flow of information
  • Ensure all assigned practice patient accounts are accurate
• Work to consistently improve current processes
• Provide friendly and precise service for non-practice related incoming calls.
  • Route phone calls to appropriate departments
  • Take messages and send them out in a timely manner

Treatment Team Marketing Event Management:

• Provide support to Treatment Teams and Regional Support Teams for marketing event needs
  • Manage all incoming event requests for the designated region(s)
  • Enter all event information into Raintree Event Manager
  • Send Outlook calendar invite to all involved parties and include appropriate consent forms
  • Create collateral for events and order promo items (e-mails, flyers, Facebook blurbs, etc.)
• Work to consistently improve current processes
• Manage all incoming event requests promptly
• Assist with training Treatment Teams on the events process

Ongoing Administrative Support:

• Order practice specific marketing materials
• Assist ASC/Local RST with monthly and quarterly reporting as needed
• Order supplies for practice as needed
• Coordinate support efforts with other Airrosti departments as needed (e.g., IT, Marketing, Facilities, etc.)

Uphold the Mission of Airrosti by demonstrating the following characteristics:

• Patient-focused Attitude
• Be present & available
• Commitment to an Exceptional patient experience
• Enjoy Your Work and positively impact patients, visitors, and your Airrosti Team Members

Other duties as directed by Regional Management or Airrosti Administration

Requirements:

• Ability to prioritize and focus on the appropriate task at hand
• Must be organized and detail-oriented while multi-tasking in a fast-paced environment
• Must be able to work independently to research and problem solve, but also must be a team player
• Strong written and oral communication skills
• Must be able to analyze situations and develop and recommend appropriate actions
• Ability to proactively develop new processes and create efficiencies

Pay and Benefits:

• $17.00/hr
• Health insurance (medical, vision, dental, accident, critical illness)
• Health Savings Account
• 401(k) with employer contribution
• paid time off
• paid holidays