Company Alaska Airlines
The Team
It should come as no surprise that Alaska Airlines is recognized as one of Seattle’s most desirable companies for engineers and technology professionals. Our technology teams are regularly disrupting the way our guests experience air travel. We are innovators and creators, striving to continually improve our award-winning technology in ways that make travel as simple, enjoyable and seamless as possible. We are not content to rest on our successes. We take pride in the fact that our ideas have become the norm across the industry, and we are always thinking about what’s next! It should come as no surprise that we are recognized as one of Seattle’s most desirable companies for engineers and technology professionals. Our culture of collaboration, history of launching industry-leading products, and experienced teams that work at the highest levels of software development help us to pioneer technologies that are creating an airline people love.
Role Summary
The Senior Product Designer is a subject matter expert in User Experience Design at Alaska. As an individual contributor, this role exercises considerable judgment to make decisions in product experiences and provide recommendations to support business initiatives.
Key Duties
Actively collaborate and participate in product strategy, feature reviews and sprint rituals in coordination with stakeholders such as Product Management, Development, and other Designers.
Plan, conduct and synthesize user research to generate product discoveries, requirements, and evaluate designs.
Generate and iterate UI prototypes (low- through high-fidelity as appropriate) that effectively communicate design intent to the cross-functional product team and stakeholders.
Lead high-level user-centered design best practices, from interaction design, information architecture and usability fundamentals to accessibility standards, balancing user needs with business goals and technology capabilities.
Develop and help implement design strategy for all stages of a product’s lifecycle.
Drive and maintain the quality of design and consistency of deliverables across the design group by defining standard templates and processes.
Lead by example and mentor less experienced product designers in Product Design, Information Architecture, and Interaction Design competencies.
Design inclusively in full consideration for employees of different abilities and in compliance with applicable accessibility requirements.
Collaborate with all designers and cross-functional partners in the design language for Alaska’s digital solutions by leading the creation, iteration and development of continuous improvements to digital style guides and pattern libraries.
Communicate effectively to diverse audiences including team members, leadership, other team leaders and company executives.
Job-Specific Experience, Education & Skills
Required
4 years of experience in Product Design, User Experience (UX), or related area.
Bachelor’s degree; or an additional two years of relevant training/experience in lieu of this degree.
Experience in conducting UX research and synthesizing insights.
Significant, demonstrated hands-on experience with Lean UX, agile product development, elevating a product experience through design thinking, demonstrating return on business value and creating remarkable guest experiences.
Advanced skills in Adobe Creative Suite, Sketch, latest design tools and demonstrated ability in creating shared understanding in cross-functional teams.
Experience with lean, agile product delivery, MVP, optimization tests and workflow tracking tools such as Azure DevOps, JIRA, VersionOne, etc.
Experience in leading the creation of (not just using) digital design systems with a focus on feature flows, and interactive models.
Understanding, proficiency and ability to supervise user centered design best practices in both web and native app design.
Strong conceptual and visual thinker – with a broad toolset for communicating complex ideas.
Deadline oriented with good organizational skills.
Strong communication, presentation and interpersonal skills with the ability to lead the building of shared understanding across the organization.
High school diploma or equivalent is required.
Minimum age of 18.
Must be authorized to work in the U.S.
Preferred
Experience in UI Design and leveraging motion, animation and transitions to reinforce clarity, usability & brand.
Design, people or project management experience
Job-Specific Leadership Expectations
Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable
Create a diverse and inclusive culture where all employees feel safe, included and they belong.
Total Rewards
Competitive total rewards package
Medical, dental and vision benefits
401k match program
Monthly incentive pay plan
Annual incentive pay plan
Generous paid time off
Travel privileges on Alaska Airlines & Horizon Air
FLSA Status Exempt
Employment Type Full-Time
Regular/Temporary Regular
Apply by 7:00 PM Pacific Time on 8/23/2021
Location Seattle
Equal Employment Opportunity Alaska Airlines and Horizon Air are proud to be an Equal Employment Opportunity and Affirmative Action employer that is committed to diversity, equity, and inclusion.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, protected veteran or disabled status, genetic information (including family medical history) or other legally protected characteristics. Qualified applicants with criminal histories will also be considered for employment, consistent with applicable federal, state, and local law.
People of color, women, LGBTQIA+, immigrants, veterans and persons with disabilities are encouraged to apply.
We are an E-Verify employer, where required by law.
Job Locations USA-WA-Seattle
Requisition ID 2021-6189
Category Software & Technology
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