Alberta Health Services Looking for Admin Support V – Case and Contact Tracing COVID-19 at Calgary, AB Full Time

Your Opportunity:
Join our Communicable Disease Control (CDC) department in case and contact tracing support for COVID-19 response. This is an opportunity to contribute to keeping Albertans safe and healthy. You will be working in a team virtual environment. This position is part of the AHS Covid-19 response. This posting has multiple positions available. Case investigation and outbreak management are invaluable components to managing COVID-19. Under the direction of Communicable Disease Control, the Administrative Support V- Contact Tracing Support Specialist will be responsible for follow-up of confirmed, probable, and suspected cases, as well as their contacts. You will conduct investigations and report COVID-19 cases as legislated in the Public Health Act of Alberta and collaborate with Public Health and other healthcare providers in the management of COVID-19. You will be working in a virtual team environment and will need to have open availability. Evening and Weekend availability required. Day Shifts 8:15-16:15. Evening Shifts 12:45-21:00. This is an opportunity to contribute to keeping Albertans safe and healthy. No matter what your role, you’ll be making a meaningful difference!

Description:
As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Classification: Administrative Support V

Union: AUPE GSS

Department: COVID-19 Contact Tracing

Primary Location: Southport Tower

Multi-Site: Not Applicable

FTE: 0.00

Posting End Date: 31-DEC-2021

Employee Class: Casual/Relief

Date Available: 10-JAN-2022

Hours per Shift: Varies

Length of Shift in weeks: Varies

Shifts per cycle: Varies

Shift Pattern: Days, Evenings, Nights, Weekends

Days Off: Other

Minimum Salary: $27.55

Maximum Salary: $33.50

Vehicle Requirement: Not Applicable

Required Qualifications:
Completion of post-secondary education (e.g. certificate in office or business administration).

Additional Required Qualifications:
Previous experience in outbreak management or case investigation/contact tracing. Effective organizational, planning and time management abilities. Experience conducting telephone-based or in-person interviews, data collection, and/or data entry. Experience with health education, community outreach, linkage to care, social services, or other public health services. Proficiency with use of computers (desktop, laptop, tablet), MS Office 365 (i.e., Outlook, Word), and mobile devices (smartphones, mobile apps) is required. Strong verbal and written communication skills, including active listening and emotional intelligence and the ability to read and write in English is a requirement for this position. Critical thinking and problem-solving skills, and the ability to use sound judgment in responding to client issues and concerns. Ability to interact in a non-judgmental manner with culturally diverse populations and persons experiencing a wide range of social conditions. Ability to adapt to changing environments and receive constructive feedback. Ability to use discretion, maintain confidentiality and ethical conduct. Ability to work effectively with all levels of staff, establishing and maintaining collaborative professional relationships.

Preferred Qualifications:
Cross-cultural competence and experience working with complex, vulnerable populations. Experience in Public Health or Communicable Disease. Experience working in a virtual team environment. Previous experience with Netcare, SCM and Meditech. Bilingual skills—fluency in the primary language(s) of the geographic area and communities assigned to support.