Alberta Motor Association Looking for Receptionist at Edmonton, AB Full Time

AMA:
You’re PERSONABLE, PRODUCTIVE AND PROFESSIONAL – Perfect!

Posted: 02-25-2022

Closing: Till Filled

Location: Provincial Contact Centre

Remember that kid in school who always got their homework done on time, kept their cool when everyone else was in a panic and was always there when you needed a hand? You know, the one who was so darned pleasant to be around you couldn’t even hate them. That was you, wasn’t it? If it was, you’re exactly the type of person we need to work within our Administration team as our Receptionist in our Contact Centre. In this position as an AMA Ambassador, you’ll be responsible for answering and directing all incoming reception calls to the appropriate business unit or staff member in a warm and welcoming manner. You will also professionally greet and screen visitors in an inviting way. A variety of administrative tasks excite and challenge you. If this is you, we want to hear from you!

**We are looking to fill 2 regular part-time positions, consisting of 21 hours per week Monday through Friday.**

WHAT MOVES YOU

For you, the customer is first and foremost, internal and external.

Not only are you an ace problem solver, but you’re also pretty good at thinking fast on your feet when you need to.

You’re definitely a “go-to” type of person. You like having a variety of responsibilities and you know how to get things done!

Integrity and a strong work ethic? You’ve got ‘em in spades! “It’s not my job”- is something you’d never think!

You understand the value of being a good listener – and when customers need an empathetic ear, you’re there for them.

When people talk, you listen, and you are able to understand and respond with clarity and professionalism.

You love working on a team and understand that commitment, reliability and trust is a large part of that.

WHAT YOU’LL DO

You’ll be a team player. We have a motivating and enthusiastic work environment, and we’re looking for people who can positively contribute to it.

You will handle incoming calls for several of our business areas.

You’ll be a Health & Safety Committee representative for the Association.

You’ll be a go-to person for guests as well as staff approaching the reception area with general inquiries or requests.

You will maintain logbooks and the central reception directory.

You’ll manage administrative tasks, act as a shared resource for the business areas, including mail and data entry.

You will assist with centre events, supply inventory, and support other business areas as required.

WHAT YOU’VE DONE

You have a high school diploma.

You already have experience in reception, general office procedures or administration and customer service experience.

You have outstanding communication skills with the ability to speak and write professionally in a clear and concise manner.

You’re well versed in standard computer applications and proficient in MS office.

You’re comfortable with learning and becoming proficient with new systems and processes.

WHAT YOU’LL GET

Competitive salary.

Flexible benefits.

Outstanding employer-paid pension plan.

Great AMA discounts.

Unlimited learning opportunities.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.